Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Laura Monroe

Henrietta,NY

Summary

Retail leader with 10+ years of experience driving sales, leading high-volume stores, and building strong, engaged teams. Known for exceeding goals, improving performance, and creating customer-focused store environments that deliver results.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Old Navy
Rochester, NY
02.2024 - Current
  • Lead sales floor execution, driving conversion and customer engagement
  • Develop team through coaching and real-time feedback
  • Support hiring, onboarding, and training initiatives
  • Maintain strong visual and operational standards

Store Manager

The Children’s Place
Rochester, NY
05.2013 - 02.2024
  • Managed all store operations for a high-volume retail location
  • Consistently achieved sales goals through team leadership and strategy
  • Built and retained a high-performing team
  • Drove KPI improvements across conversion and profitability
  • Oversaw payroll, scheduling, and compliance standards

Assistant Manager

The Children’s Place
Rochester, NY
11.2011 - 05.2013
  • Supported daily operations and merchandising execution
  • Coached team to improve performance and service
  • Assisted in hiring and training new associates

Education

Associate Degree - undefined

Bryant & Stratton College

Skills

Facilitated cross-departmental collaboration to refine processes and boost operational productivity

Assessed key performance indicators across various departments to determine effectiveness and pinpoint areas for strategic enhancement

Crafted and facilitated comprehensive team development programs focused on skill enhancement and promoting collaborative teamwork

Achieved high employee retention rates through strategic recruitment and engagement initiatives Created a positive work environment that fostered collaboration and improved team morale Drove cultural initiatives that significantly enhanced employee loyalty and commitment

Developed and implemented visually appealing in-store displays to effectively showcase key products and promotional campaigns

Evaluated inventory levels and implemented strategies to maintain product availability and mitigate shortages

Scrutinized feedback to identify key areas for enhancing customer experience and satisfaction

Achieved timely payroll processing, significantly enhancing employee satisfaction Streamlined scheduling procedures, resulting in optimal staff utilization Effectively resolved payroll issues, contributing to improved operational efficiency and elevated team morale

Timeline

Assistant Manager

Old Navy
02.2024 - Current

Store Manager

The Children’s Place
05.2013 - 02.2024

Assistant Manager

The Children’s Place
11.2011 - 05.2013

Associate Degree - undefined

Bryant & Stratton College
Laura Monroe