Laura Morales
Happy Buffalo Wings
Smithville,TN
1
Language
2
years of professional experience
Dynamic team member with experience in fast-paced environments. Strong in time management and customer service, known for patience and resilience. Ready to contribute to seamless operations and enhance guest satisfaction.
Work History
Hostess
1 Month- Managed reservation system, optimizing table turnover and guest flow.
- Greeted and seated guests efficiently, ensuring smooth dining experience.
- Communicated effectively with kitchen staff to coordinate guest orders.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
Cashier
4 Months- Processed customer transactions accurately using POS systems
- Handled cash, credit, and returns while ensuring compliance with company policies
- Assisted customers with product inquiries and store navigation
- Processed cash, credit, and return transactions accurately at the register to maintain compliance with company policies.
Crew Member
1 Year 10 Months- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to streamline operations, improving order accuracy and reducing wait times.
- Trained new crew members on procedures and best practices, fostering a supportive work environment.
- Operated kitchen equipment efficiently, maintaining high food safety standards and cleanliness protocols.
Education
High School Diploma
- Completed AP course in English Language and Composition
- Completed AP course in Psychology
- Professional Development: Retail Operations Class
- 3.88 GPA
Skills
Interactive communication
Written communication
Effective multitasking
Interpersonal communication
Patience and empathy
Resilience
Customer service excellence
Languages
Spanish
Native or Bilingual
Timeline
Hostess
Happy Buffalo Wings
08.2026 - CurrentRead More
Cashier
Lowe's
03.2026 - 07.2026Read More
Crew Member
McDonald's
05.2024 - 03.2026Read More
Warren County High School
High School Diploma
Read More