Laura Morris
The Unofficial Fan Club
Manhattan,NY
1
Certification
12
years of professional experience
Medical billing professional with extensive experience in managing patient billing processes and ensuring timely claim submissions. Known for strong collaboration within teams and delivering reliable outcomes. Possesses deep knowledge of coding standards and insurance guidelines, coupled with client-focused approach.
Work History
Medical Biller and Coder
3 Months- Processed and submitted medical claims using electronic health record systems for timely reimbursement.
- Ensured accurate coding by utilizing ICD-10 and CPT coding guidelines to minimize claim denials.
- Conducted audits of medical records to verify coding accuracy and compliance with regulatory standards.
- Resolved billing discrepancies through effective communication with healthcare providers and insurance companies.
- Developed comprehensive reports to track billing performance metrics and identify areas for improvement.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
Operations Coordinator
8 Months- Designed custom graphics for diverse client requests, ensuring alignment with brand identities.
- Analyzed customer feedback to refine design processes and enhance product satisfaction.
- Developed marketing materials showcasing custom designs, increasing visibility and client engagement.
- Researched current design trends, integrating innovative concepts into projects for competitive advantage.
- Established strong relationships with vendors to source premium materials at competitive prices, enhancing product quality and profitability.
Coordinator, Member Relations
1 Year 6 Months- Provided executive support and managed operations efficiently.
- Managed extensive trade show logistics for 200+ exhibitors, negotiating high-value contracts totaling over $2M.
- Supported deployment of digital solutions to improve efficiency and elevate user experience metrics.
- Stakeholder Leadership: Acted as primary liaison between C-suite, vendors and members.
- Achieved a 20% improvement in conversion by effectively managing 1000+ leads using Salesforce and HubSpot.
- Fostered strong relationships with members, enhancing communication and engagement, resulting in improved satisfaction and retention rates.
Project Administrative Assistant
1 Year 9 Months- Spearheaded end-to-end coordination for 15+ cross-departmental clean energy projects with budgets up to $10M, ensuring 100% compliance with regulatory standards (NYSERDA, ISO-NE).
- Managed communications with vendors and stakeholders across 20+ projects, ensuring timely resolution of conflicts.
- Facilitated communication between sales and operations teams, boosting deal closure rate by 30%.
- Optimized CRM protocols in Salesforce for incoming leads, boosting lead nurturing.
- Coordinated RFP responses and client presentations to secure over $750K in renewable energy contracts.
Account Executive
3 Years 10 Months- Enhanced client retention through strategic deal closures.
- Oversaw extensive lead generation processes.
- Negotiated contracts, ensured client satisfaction, expanded product offerings.
- Utilized CRM tools effectively, understood marketing materials, supported customer base.
- Facilitated client growth through strategic product introductions and relationship management.
Administrative Coordinator
1 Year 5 Months- Provided confidential secretarial and administrative support, serving as the primary contact for interdepartmental communications and external agency interactions.
- Managed office operations including record-keeping, data entry, and the maintenance of supplies, equipment, and facilities to ensure smooth administrative functions.
Education
Bachelors of Fine Arts (BFA) - Art Education
Skills
Business Operations
Contract Negotiation
CRM & Tools
Data Analysis
Executive Support
Project Management
Remote Collaboration
Creative designing
Sales and marketing
Certification
Certified Professional Coder (CPC)
Certified Professional Biller (CPB)
Timeline
Medical Biller and Coder
Freelance
05.2026 - CurrentRead More
Operations Coordinator
The Unofficial Fan Club
12.2025 - CurrentRead More
Coordinator, Member Relations
Specialty Food Association
12.2022 - 06.2024Read More
Project Administrative Assistant
Consolidated Edison Solutions
12.2019 - 09.2021Read More
Account Executive
VPM
09.2015 - 07.2019Read More
Administrative Coordinator
Hudson Valley Community Services
03.2014 - 08.2015Read More
Syracuse University
Bachelors of Fine Arts (BFA) from Art Education
Read More