Laura M. Rooney
Dallas
Summary
I am an accomplished and purposeful leader with a strong background in hospitality management, most recently serving as Activities Director for a high-end senior living community in Dallas, Texas. I bring proven leadership strength in guiding teams, developing impactful programs, and cultivating positive, high-performing environments. I am recognized by my peers for supportive leadership, accountability, and a personal standard of, if you treat people right, they do right by you.
Overview
28
28
years of professional experience
Work History
Activities Director
Monticello West Senior Living - LCS
Dallas
03.2019 - 12.2025
- I began as a volunteer in the activities department before being invited by the HR Director to join the administrative team.
- Six months later, I transitioned to the Activities Department, and in July 2023, I was promoted by the Executive Director to Director of Activities.
- In my administrative role, I managed key operations including logging rent payments, overseeing the main switchboard, scheduling medical appointments and shuttle rides - ensuring the safety and wellbeing of residents, guests, and family members.
- In the activities department, I coordinated and hosted a variety of programs designed to meet the needs of seniors with diverse and challenging abilities.
- I also developed mental and physical wellness initiatives to enhance engagement, to promote physical and mental wellbeing.
- An extremely rewarding position.
Club Manager
Levy's Restaurants
Dallas
01.2017 - 12.2019
- With high-end experience in hospitality management and VIP guest services, I have led and supported high-performing teams across premier venues and events.
- At the Staples Center and Dodgers Stadium, I provided personalized service to premier and suite ticket holders, managing dining reservations for over four hundred guests, coordinating time-sensitive seating, and ensuring smooth event execution while maximizing customer satisfaction and beverage sales.
- As a Club Manager at Cyrus One Lounge, I opened and managed an all-inclusive VIP sports and entertainment lounge, recruiting and training staff, overseeing inventory, and implementing promotional strategies to drive revenue.
Catering Office Manager- Seasonal
Patina Restaurant Group
Hollywood
01.2009 - 12.2015
- I managed Food Concierges serving VIP box seat holders, improved operational efficiency, negotiated vendor contracts, and conducted employee evaluations to strengthen team performance and reduce budget expenditures.
VIP Concierge- Seasonal
Levy's Restaurants
Los Angeles
01.1998 - 12.2010
Education
Advanced Study - Marketing Strategies
Business Development and Marketing Strategies
Dallas, Texas01.2020
Live 3-day course - Business Marketing
Unleash the Power Within
San Diego, California01.2006
Principles of Marketing -
Santa Monica College
Skills
- Wellness programming
- VIP customer service
- Client development
- Customer relationship management
- Hospitality management
Timeline
Activities Director
Monticello West Senior Living - LCS
03.2019 - 12.2025
Club Manager
Levy's Restaurants
01.2017 - 12.2019
Catering Office Manager- Seasonal
Patina Restaurant Group
01.2009 - 12.2015
VIP Concierge- Seasonal
Levy's Restaurants
01.1998 - 12.2010
Advanced Study - Marketing Strategies
Business Development and Marketing Strategies
Live 3-day course - Business Marketing
Unleash the Power Within
Principles of Marketing -
Santa Monica College