Laura Murray
Meeker,OK
Summary
Seasoned Social Service Inspector II, adept in conducting detailed audits to enhance compliance. Demonstrated proficiency in technology, including the Harmony system, and fostered effective team collaborations, significantly enhancing efficiency. Critical thinking and organizational abilities have significantly contributed to my success as an auditor. Excelled in my auditor role, demonstrating strong problem solving and communication skills.
Overview
28
28
years of professional experience
Work History
Social Service Inspector II
OKDHS
09.2013 - Current
- Carries out routine provider audits
- Collects, reviews, and analyzes data in varying formats, evaluates findings & prepares material pertinent to those findings
- Makes recommendations for correction of non-compliance issues
- Compiles all information into reports which are submitted to supervisor for review & determination of appropriate action then presents results.
- Acts as lead auditor during larger audits.
Social Services Specialist II
OKDHS
06.2000 - 09.2013
- Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
- Interview clients in an office setting or via phone.
- Manage a caseload.
- Compile data and complete documentation to determine eligibility.
- Make appropriate program referrals to community resources.
Office Manager
Midwest Veterinary Hospital
01.1997 - 06.2000
- Answering telephone calls in a polite and professional manner.
- Preparing health, immunization, and euthanasia certificates as instructed.
- Preparing invoices and obtaining payments from pet owners.
- Preparing employee work schedules and managing the office staff.
- Promptly notifying the appropriate veterinary staff of emergency cases.
- Updating medical records as well as pet owners' contact and billing details.
Education
Bachelor of Arts - Sociology
University of Central Oklahoma
Edmond, OK12.1993
Skills
Problem solving/Analytical thinking
Detail oriented
Communication with leadership/team/agencies
Critical thinking
Organization
Collaboration with leadership/team
Technology- Harmony system/Word/Excel/Access
Leadership
Trainings
Lean Six Sigma 2014
Emerge 2023
Thrive 2024
Timeline
Social Service Inspector II
OKDHS
09.2013 - Current
Social Services Specialist II
OKDHS
06.2000 - 09.2013
Office Manager
Midwest Veterinary Hospital
01.1997 - 06.2000
Bachelor of Arts - Sociology
University of Central Oklahoma
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