Laura Omarova
Studio City,CA
Summary
Committed and hardworking Cashier and Server with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Cashier
Kyodong Noodles
10.2022 - Current
- Help customers complete purchases and take orders.
- Pack customer to go orders into boxes and bags.
- Use POS system to enter orders, process payments and issue receipts.
- Proceeded online orders from Grubhub, Doordash etc.
- Prepare vegetables and sauces.
Barista
Twosome Place Coffee
05.2021 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
Cashier
Seven Eleven
03.2020 - 08.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each 30 days.
Cashier, Server
Bbq Chicken
03.2019 - 04.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Cultivated warm relationships with regular customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Collected and authorized payments of guests.
- Checked identification for minimum age for sale of alcoholic beverages.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Master of Science - Business Administration And Management
Gachon University
Seoul, South Korea02.2022
Bachelor of Law - Law (Pre-Law)
Karaganda Economic University
Karaganda,Kazakhstan06.2012
Skills
- Cash Register Systems
- Issue Resolution
- Stocking and Replenishing
- Cash Drawer Management
- Cleaning and Sanitizing
- Credit and Cash Transactions
- Order Taking
- Microsoft Office
- POS Systems Operations
- Wrapping and Boxing
- Pizza Making
- Sweeping and Mopping
Languages
Korean
Native or Bilingual
Russian
Native or Bilingual
Kazakh
Native or Bilingual
English
Full Professional
Timeline
Cashier
Kyodong Noodles
10.2022 - Current
Barista
Twosome Place Coffee
05.2021 - 08.2022
Cashier
Seven Eleven
03.2020 - 08.2022
Cashier, Server
Bbq Chicken
03.2019 - 04.2020
Master of Science - Business Administration And Management
Gachon University
Bachelor of Law - Law (Pre-Law)
Karaganda Economic University
Similar Profiles
Fanglin LiuFanglin Liu
Customer Service Lead at Kyodong NoodlesCustomer Service Lead at Kyodong Noodles
Zhaoqian LiuZhaoqian Liu
Restaurant Waiter at Noodles to NoodlesRestaurant Waiter at Noodles to Noodles
Micah KilburnMicah Kilburn
Restaurant Manager at Noodles & CompanyRestaurant Manager at Noodles & Company
Sam KadinSam Kadin
Intern at Hihi StudiosIntern at Hihi Studios
Michele ToddMichele Todd
Paralegal at Brot Gross Fishbein LLPParalegal at Brot Gross Fishbein LLP