Laura Peace
Cleveland,Ohio
Summary
Dynamic Luxury Sales Consultant with over 20 years of expertise in makeup and skincare products, recognized for an innate ability to connect with customers and foster lasting relationships. Proven track record of achieving sales and cross-selling through exceptional service, consistently exceeding sales goals in competitive environments. Strong commitment to customer satisfaction and passion for the retail industry ensure a seamless transition into new teams, quickly becoming a valuable asset. Eager to embrace opportunities for continued learning and growth within the luxury retail sector.
Overview
33
33
years of professional experience
Work History
Luxury Client Advisor
Gucci
06.2021 - 01.2026
- Set and achieved company defined sales goals.
- Built and maintained strong client relationships to drive repeat business and client loyalty.
- Delivered personalized, high-end client experiences aligned with Gucci brand standards
Luxury Sales Consultant
Saks Fifth Avenue
01.2007 - 06.2021
- Luxury sales associate duties and responsibilities including working closely with customers to determine their needs.
- Answering questions about products and ensuring a high level of customer satisfaction.
- Maintaining stock and presentation in my area.
- Staying up to date on the knowledge of products in the store.
- Coordinated and executed company events to meet sales goals.
Front Desk Receptionist
Bella Donna Salon And Spa
07.2004 - 06.2006
- Scheduled, coordinated and confirmed appointments.
- Handled assignments independently with good judgement and critical thinking skills.
Beauty Advisor
Dillards
12.1998 - 07.2004
- Delivered exceptional service and beauty advice consistently to develop and grow a loyal customer base.
Assistant Young Men's Manager
JCPenney
03.1993 - 10.1998
- Developed and maintained effective working relationships with team members.
- Partnered with Men's Manager to establish and communicate key performance metrics and expectations regarding sales, visual merchandising, and loss prevention.
Education
High School Diploma - Computer Science
Willoughby Technical School
Willoughby, Ohio05.1983
Skills
- Client relationship building
- Well organized and attentive to detail
- Persuasive communicator
- Customer outreach
- Customer loyalty
- Point of sale transactions
- Team player
- Leadership Skills
Timeline
Luxury Client Advisor
Gucci
06.2021 - 01.2026
Luxury Sales Consultant
Saks Fifth Avenue
01.2007 - 06.2021
Front Desk Receptionist
Bella Donna Salon And Spa
07.2004 - 06.2006
Beauty Advisor
Dillards
12.1998 - 07.2004
Assistant Young Men's Manager
JCPenney
03.1993 - 10.1998
High School Diploma - Computer Science
Willoughby Technical School