Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher Laguna

New York

Overview

5
5
years of professional experience

Work History

Luxury Client Advisor

Ralph Lauren
New York
09.2022 - Current
  • Consistently generated over $1M in annual sales through strategic up-selling, cross-selling, and thoughtful client outreach.
  • Acted as a trusted wardrobe consultant, providing tailored recommendations, and building lasting relationships.
  • Led and trained new and existing associates, fostering a positive store culture that strengthened onboarding and team performance.
  • Elevated store experience and teamwork, contributing to a 30% YTD increase in overall store sales.
  • Managed sales floor and back-of-house operations, including merchandising, inventory, and financial records.
  • Coordinated appointments, payments, and inter-store client requests efficiently.

Guest Service Coordinator

Ralph Lauren
03.2022 - 09.2022
  • Worked closely with other stores to ensure seamless client experiences.
  • Managed client records, scheduled appointments, and handled payments efficiently.
  • Kept inventory organized, supported merchandising projects, and maintained the store's polished look.
  • Handled cash and financial records with accuracy and care.
  • Supported both back-of-house and sales floor operations to keep the store running smoothly.

Home Health Aide

Alastar Home Care
11.2020 - 06.2022
  • Provided personalized care and support, fostering trust and well-being for clients with diverse needs.
  • Maintained detailed records and care plans to ensure accurate reporting and continuity of service.
  • Encouraged engagement in activities to boost mood, wellness, and overall satisfaction.
  • Managed appointments, transportation, and client schedules with reliability and professionalism.
  • Communicated effectively with clients and families, building strong relationships, and ensuring consistent care.

Education

Bachelor of Arts - Business Administration And Management

Baruch College
New York (City), NY
05-2024

High School Diploma -

Talent Unlimited High School
New York, NY
06-2020

Skills

  • Team leadership and staff development
  • Client relationship building and personalized service
  • Sales strategy and revenue growth
  • Performance management and coaching
  • Active listening and conflict resolution
  • Appointment scheduling and client record management

Languages

Spanish

Timeline

Luxury Client Advisor

Ralph Lauren
09.2022 - Current

Guest Service Coordinator

Ralph Lauren
03.2022 - 09.2022

Home Health Aide

Alastar Home Care
11.2020 - 06.2022

Bachelor of Arts - Business Administration And Management

Baruch College

High School Diploma -

Talent Unlimited High School
Christopher Laguna