Laura Pelusio

• Maintained steady flow of material without exceeding resources and kept manufacturing lines operational.
• Utilized database and other tools to manage, track and forecast event jobs.
• Scheduled supply of materials, meeting production schedules and minimum safety stock levels.

JDA Allocation System experience

• Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
• Developed and implemented promotional strategies to drive business success
• Enforced adherence to policies, standards and security protocols.
• Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
• Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Event planning and promotions

• Set weekly sales goals for wardrobe specialists and assisted them in reaching set goals
• Supervised all operational tasks
• Recruited and trained all employees
• Handled all client development
• Planned and carried out events for the store
• Monitored all profit and loss for the store as well as trained staff on loss prevention
• Addressed customer inquiries and resolved complaints.
• Coordinated sales reports, reconciled accounts and made bank deposits.
• Set and administered annual operating budget, consistently maintaining controls and preventing overages.

Generated monthly and annual sales reports.
Created and directed sales team training and development programs.
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
Monitored customer preferences to determine focus of sales efforts.
Created and directed sales team training and development programs.

• Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
• Performed comprehensive merchandise overviews and checkpoints to verify quality, advertised functionality and pricing.
• Leveraged advanced market knowledge and business expertise to seek out continuous improvement opportunities.
• Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
• Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
• Taught junior employees how to meet operational and sales goals with proactive strategies.
• Achieved sales goals and business objectives by motivating staff