Laura Pereira
Duncanville
Summary
I am a dynamic technician and optician with experience in optical services and team supervision. Skilled in problem-solving and effective communication, contributing to improved patient education and operational efficiency. Eager to leverage expertise in a collaborative environment.
Overview
6
6
years of professional experience
Work History
Optical Technician
Myeyedoctor
Cedar Hill, TX
12.2023 - Current
- Conducted routine equipment maintenance to ensure optimal performance and reliability.
- Performed pre-test eye exams using advanced diagnostic instruments and software.
- Assisted in patient education on lens options and proper eyewear care techniques.
- Collaborated with optometrists to streamline workflow and improve patient service efficiency.
- Assist in medical exams using proper equipment such as OPTOS, OCT and fundus photography
Key Holder Supervisor
Oakley Vault
Grand Prairie, TX
03.2022 - 05.2024
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored team members to enhance product knowledge and customer service skills.
- Managed inventory levels, conducting regular audits for accuracy and efficiency.
- Facilitated effective communication between staff and management to address issues promptly.
Key Holder
Shu Deal
Dallas, TX
04.2020 - 03.2022
- Managed daily store operations, ensuring optimal customer service and satisfaction.
- Trained and mentored new team members on product knowledge and sales techniques.
- Oversaw cash handling procedures, maintaining accuracy in financial transactions.
Education
High School Diploma -
Duncanville High School
Duncanville, TX05.2022
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Reliable
- Team player
- Documentation and reporting
- Insurance verification
- Optical equipment operation
- Visual acuity testing
- Optical instrument calibration
- Optical product knowledge
Languages
Spanish
Native or Bilingual
Timeline
Optical Technician
Myeyedoctor
12.2023 - Current
Key Holder Supervisor
Oakley Vault
03.2022 - 05.2024
Key Holder
Shu Deal
04.2020 - 03.2022
High School Diploma -
Duncanville High School