Laura Petersen
Reno,NV
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Urology Nevada
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Placed Foley Catheters
- Replaced SPT Catheters
- Taught Patients how to Self Cath
- Assisted providers with procedures such as placing Hormone replacement therapy pellets.
- Placed orders for various procedures
- Triage patients calls
- Completed FMLA paperwork
- Performed Bladder trials
- Removed sutures
- Removed drains
- Sent out urine cultures
- Corresponded with doctor's offices for continuity of care.
Shift Supervisor
Starbucks
08.2015 - 01.2017
- Balance receipts.
- Communicate with customers to resolve complaints or ensure satisfaction.
- Inspect facilities, equipment or supplies to ensure conformance to standards.
- Prepare foods for cooking or serving.
- Train food preparation or food service personnel.
- Clean food preparation areas, facilities, or equipment.
- Manage food service operations or parts of operations.
- Handled Deposit
- Process inventory
Education
RMA -
Milan Institute
Sparks, NV01.2024
Skills
- Vital Signs/Orthostatic Vitals
- Rapid Strep/Mono/HCG
- Sterilization/Infection Control
- Sims Chart/Spring Chart
- Peak Flow/Nebulizer
- EKG's
- Medical Refills
- Phlebotomy/Injections
- Lab Order
- Urinalysis
- Insurance Verification
- Glucose/A1C Capillary Stick
- ICD-10/CPT/Medical Terminology
- Prior Authorization
- Hearing and Visual Acuity
- ICD 10
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Wound care
- Patient assessments
- Medical records management
- Conflict resolution
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Triage assessment
- Team collaboration
- Verbal and written communication
- Patient education
- Infection control
- Telephone etiquette
- Blood pressure measurement
- Schedule coordination
- Injection administration
- Healthcare procedures
- Treatment setup
- Sample collection procedures
- HIPAA protocols
- Customer service
- Vital signs monitoring
- Direct patient care
- Maintaining confidentiality
- EMR / EHR
- Medical terminology knowledge
- Reliable team player
- Electronic medical records
- Data entry
- Compassionate
- Patient-focused care
- CPR
- First aid
- Procedure assistance
- Adaptable
- Patient care coordination
- Simple dressings
- Equipment sterilization
- Monitoring patient progress
- Sterile technique
- Complex Problem-solving
- Compassionate caregiver
- Prioritizing stat orders
- Lab equipment operation
- Lab equipment calibration
- Professional bedside manner
Certification
- CPR
- First Aid
Timeline
Certified Medical Assistant
Urology Nevada
06.2024 - Current
Shift Supervisor
Starbucks
08.2015 - 01.2017
RMA -
Milan Institute