Laura Pfeiffer
Englewood,OH
Summary
Compassionate and organized CMA with a robust background in healthcare coordination. Known for strong patient education, clinical skills, and scheduling skills, with a commitment to maintaining compliance and enhancing patient care quality.
Overview
2027
2027
years of professional experience
Work History
Health Unit Coordinator/Nursing Assistant
Kettering Health
2024.07 - Current
- Coordinated patient admissions and discharges, ensuring smooth transitions within the healthcare facility.
- Maintained accurate patient records using electronic health record (EHR) systems to support clinical workflows.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Responded to patient call lights
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Helped patients with bathing, grooming, and other hygiene needs.
Certified Medical Assistant
Digestive Specialists, Inc.
2010.04 - 2024.08
- Assisted in patient intake, vitals signs, & medical history documentation to ensure accurate records.
- Educated patients on treatment plans, medication usage, and lifestyle modifications for better health outcomes.
- Implemented electronic health record systems to enhance data accuracy and accessibility for healthcare providers.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Marketing Director
Digestive Specialists, Inc.
2022 - 2024
- Developed comprehensive marketing strategies to enhance brand awareness and customer engagement.
- Oversaw budget allocation for marketing projects, ensuring optimal resource utilization.
- Fostered partnerships with local doctors to amplify marketing reach and effectiveness.
- Directed health fairs, maximizing exposure for company services.
Medical Assistant Instructor
Ross Medical Education Center
2019 - 2022
- Designed and implemented lesson plans for medical assisting curriculum.
- Facilitated hands-on training sessions to enhance student skill proficiency.
- Evaluated student performance and provided constructive feedback for improvement.
- Mentored students in clinical procedures, ensuring adherence to industry standards.
- Lead hybrid instructor in 2020 during the pandemic.
Education
Associate of Science - Medical Assisting
Sinclair Community College
Dayton, OH2009-06
Medical Office Receptionist Certificate -
Sinclair Community College
Dayton, OH2009
Skills
- Critical thinking
- Basic life support for health care providers (BLS)
- Professionalism and ethics
- Patient registration
- Patient education
- EMR updating
- Patient scheduling expertise
- HIPAA compliance
- Medical terminology proficiency
Timeline
Health Unit Coordinator/Nursing Assistant
Kettering Health
2024.07 - Current
Certified Medical Assistant
Digestive Specialists, Inc.
2010.04 - 2024.08
Marketing Director
Digestive Specialists, Inc.
2022 - 2024
Medical Assistant Instructor
Ross Medical Education Center
2019 - 2022
Associate of Science - Medical Assisting
Sinclair Community College
Medical Office Receptionist Certificate -
Sinclair Community College