LAURA PHILLIPS
Westland
Summary
Results-driven Fraud Agent with experience at Fiserv, adept at suspicious activity reporting and AML compliance. Successfully developed anti-fraud measures and collaborated with law enforcement on financial investigations. Proven ability to analyze data for emerging threats, enhancing transaction monitoring and minimizing potential losses through proactive strategies.
Overview
36
36
years of professional experience
Work History
Fraud Agent
Fiserv
04.2020 - 07.2024
- Developed comprehensive reports for senior management highlighting key trends in fraudulent activity and recommended loss prevention strategies.
- Collaborated with cross-functional teams to develop robust anti-fraud measures, preventing potential losses.
- Identified patterns in fraudulent activities by analyzing large data sets, leading to proactive countermeasures against emerging threats.
- Assisted law enforcement agencies in criminal investigations related to financial fraud, contributing to successful prosecution efforts.
Shipping/Receiving Clerk/Material Handler
Ford Motor Company
11.1988 - 06.2020
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
Education
Medical Transcription
Schoolcraft College
Livonia, MIComputer Accounting, Data Entry
Ross Business Institute
Dearborn, MISkills
- Suspicious activity reporting
- AML compliance
- Transaction monitoring
- Anti-fraud systems
Timeline
Fraud Agent
Fiserv
04.2020 - 07.2024
Shipping/Receiving Clerk/Material Handler
Ford Motor Company
11.1988 - 06.2020
Medical Transcription
Schoolcraft College
Computer Accounting, Data Entry
Ross Business Institute
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