Laura Pintor
Montgomery,IL
Summary
Seeking more opportunity with education and Growth with RUMC, continue to follow the Rush Copley Promise.
Experienced patient access professional with 10+ years in healthcare support. Skilled in patient registration, insurance verification, appointment scheduling, Epic charting, and HIPAA-compliant record handling.
Overview
1
1
Language
15
15
years of professional experience
Work History
Business Associate
Rush University MD Anderson Cancer Care Center
Aurora, Illinois
06.2020 - Current
- Streamlined patient registration workflows at Rush University Cancer Care Center to enhance efficiency in processing.
- Verified insurance coverage and eligibility for oncology appointments, ensuring smooth patient access to care.
- Arranged patient visits with clinical teams and provider calendars.
- Coordinated front desk communication with patients, families, and staff at Rush University Cancer Care Center to improve overall service delivery.
- Followed HIPAA guidelines during patient intake and record handling.
Unit Secretary- ICU
Rush Copley Medical Center
Aurora, Illinois
09.2017 - 06.2020
- Coordinated ICU communications for nurses, physicians, and ancillary teams at Rush Copley Medical Center.
- Processed admissions, transfers, and discharges for intensive care unit patients.
- Maintained patient charts, orders, and records using electronic medical record systems.
- Responded to phones, pagers, and call lights promptly, ensuring clear and calm communication.
- Supported family inquiries and directed visitors according to ICU policies.
Food Service Worker
Rush Medical Center
Aurora, Illinois
12.2011 - 09.2017
- Delivered meals and snacks to patient rooms at Rush Medical Center.
- Verified special diets and food allergies with nursing and dietitian staff.
- Prepared patient meal trays following Rush Medical Center dietary guidelines.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Stocked food service supplies in pantries and kitchen storage areas.
Education
GED -
Waubonsie Community College
Aurora, IL03-2017
Skills
- Patient registration
- Insurance verification
- Appointment scheduling
- Patient intake
- Epic charting
- HIPAA compliance
- Medical records management
Languages
Spanish
Native/ Bilingual
Timeline
Business Associate
Rush University MD Anderson Cancer Care Center
06.2020 - Current
Unit Secretary- ICU
Rush Copley Medical Center
09.2017 - 06.2020
Food Service Worker
Rush Medical Center
12.2011 - 09.2017
GED -
Waubonsie Community College