Laura Raper-Lear
Rose Hill
Summary
Dynamic professional with a strong background in social services. Skilled in facilitating connections between families and community resources, ensuring effective navigation of child welfare processes while adapting to evolving family needs.
Empathetic case manager recognized for exceptional communication and problem-solving skills. Proven ability to collaborate with multidisciplinary teams to develop tailored support plans, driving impactful outcomes for kinship families in need.
Overview
10
10
years of professional experience
Work History
Kinship Navigator Case Manager
Kansas Children's Service League
Wichita, KS
04.2026 - Current
- Facilitated connections between families and community resources to enhance support systems.
- Assisted families in navigating child welfare processes, ensuring understanding of available services.
- Collaborated with multidisciplinary teams to develop tailored support plans for kinship caregivers.
- Provided training and resources to empower kinship families in managing challenges effectively.
- Conducted outreach efforts to increase awareness of kinship care programs within the community.
- Monitored and evaluated family progress, adjusting resources as necessary to meet evolving needs.
- Engaged in case management activities, maintaining accurate documentation of service delivery.
- Developed informational materials to educate families on legal rights and responsibilities related to kinship care.
- Assisted families in accessing financial assistance programs, reducing financial strain on households.
- Established relationships with community partners to ensure comprehensive support for families in need.
- Built trust with clients through active listening and empathetic communication skills.
- Enhanced family connections by providing resources and guidance for kinship caregivers.
- Provided support to social service clients in navigating available resources.
Social Service Representative
Meals on Wheels
Wichita, KS
04.2025 - 10.2025
- Delivered meals to clients with attention to dietary needs and preferences.
- Assisted in scheduling routes to optimize delivery efficiency.
- Maintained accurate records of client interactions and meal deliveries.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Foster Care Specialist
Restoration Families
Wichita, KS
11.2024 - 04.2025
- Assessed family needs and developed individualized foster care plans.
- Coordinated with social workers to ensure compliance with state regulations.
- Conducted home visits to evaluate foster family environments.
- Facilitated training sessions for prospective foster parents on best practices.
- Documented case notes and maintained accurate records in agency database.
- Provided support during crisis situations, ensuring safety and well-being of children involved.
- Advocated for children's rights within the foster care system through community outreach initiatives.
- Maintained accurate records regarding each child''s history, medical information, education progress, and placement details while adhering strictly to confidentiality protocols.
- Monitored case progress regularly, updating documentation and adjusting action plans as necessary to achieve optimal outcomes for all involved parties.
- Advocated for the best interests of foster children during court proceedings, representing their needs effectively within the legal system.
- Handled crisis situations effectively by utilizing strong problem-solving skills and collaborating with supervisors when necessary.
- Successfully managed a diverse caseload consisting of children with various needs, backgrounds, and challenges while maintaining timely communication with all parties involved.
Activities Director
The Mapleton
Andover, KS
08.2024 - 11.2024
- Developed engaging activity schedules to enhance resident participation and satisfaction.
- Coordinated events and programs, fostering community engagement among residents.
- Evaluated resident feedback to improve program offerings and operational efficiency.
- Collaborated with staff to ensure seamless execution of daily activities and events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Office Specialist Child Support Enforcement
18th Judicial Courts
Wichita KS
05.2023 - 08.2024
- Processed and managed court documents, ensuring compliance with legal standards and internal protocols.
- Coordinated schedules for court hearings, optimizing resource allocation and improving operational efficiency.
- Assisted in maintaining case management databases, enhancing data accuracy and accessibility for staff.
- Provided administrative support to judges and court staff, streamlining communication and task prioritization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Supported executive staff, managing calendars, coordinating travel arrangements, and preparing meeting materials as needed.
- Facilitated clear communication among team members by drafting professional correspondence and distributing memos as required.
- Contributed to positive company culture by assisting coworkers whenever possible, fostering a sense of teamwork and collaboration.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Safeguarded confidential information through proper handling of sensitive documents and adherence to privacy policies.
- Completed daily logs for management review.
- Increased customer service success rates by quickly resolving issues.
Team Decision Making Facilitator
Saint Francis Ministries
Wichita, KS
04.2022 - 05.2023
- Facilitated group discussions to promote understanding and collaboration among participants.
- Developed training materials to enhance program effectiveness and participant engagement.
- Coordinated workshops and activities, ensuring alignment with organizational goals and participant needs.
- Implemented feedback mechanisms to improve program delivery and participant satisfaction.
- Collaborated with multidisciplinary teams to address individual needs and foster community support.
- Analyzed program outcomes to identify areas for improvement and implement strategic enhancements.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
Certified Nurses Aide/ Certified Med Aide
Big Elm Nursing Home
Kannapolis, NC
03.2017 - 05.2017
- Administered medications and treatments as per care plans, ensuring adherence to protocols.
- Monitored patient vital signs and reported changes to healthcare team for timely interventions.
- Assisted with daily living activities, enhancing patient comfort and dignity in care delivery.
- Collaborated with interdisciplinary teams to develop personalized care plans for residents.
- Advocated for patients'' rights to informed decision-making regarding their healthcare plan by providing accurate information about diagnoses, treatment options, risks/benefits of interventions as needed.
Unit Coordinator of a Dementia Unit
Carillon Assisted Living of Salisbury
Salisbury, NC
08.2016 - 01.2017
- Coordinated daily operations to ensure seamless communication between staff and residents.
- Implemented scheduling processes to optimize staff allocation and enhance service delivery.
- Developed training materials to onboard new staff, fostering a supportive work environment.
- Maintained accurate resident records using electronic health record systems for compliance and quality care.
- Assisted in regulatory compliance audits, ensuring adherence to state and federal guidelines.
- Analyzed feedback from residents and families to drive improvements in service offerings and care standards.
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Maintained a clean and organized unit environment, adhering to infection control protocols for optimal patient safety.
- Enhanced unit efficiency by maintaining up-to-date patient information and coordinating interdisciplinary care.
- Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
Dietary Assistant
Mount Pleasant House
Mount Pleasant NC
05.2016 - 08.2016
- Assisted in meal preparation, ensuring adherence to dietary guidelines and resident preferences.
- Coordinated dining services, facilitating effective communication between kitchen staff and residents.
- Monitored food inventory, conducting regular checks to maintain stock levels and minimize waste.
- Provided exceptional customer service, addressing resident inquiries and concerns regarding menu options.
- Increased overall kitchen productivity by assisting with food preparation tasks such as chopping vegetables, assembling plates, and serving meals during peak hours.
- Ensured food safety standards were met by adhering to proper storage, handling, and sanitation procedures.
- Helped create a positive work environment by actively supporting coworkers during busy times or when additional assistance was required.
- Assisted in maintaining a clean and organized kitchen area for efficient meal preparation and service.
- Maintained high standards of personal hygiene to minimize risk of cross-contamination while preparing meals for immunocompromised patients.
Education
No Degree - Licensed Practical Nursing
Wichita State Tech
Wichita, KSHigh School Diploma -
Salisbury High School
Salisbury, NC06-1988
Skills
- Family assessment
- Family engagement
- Child welfare
- Resource identification
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Relationship building
Timeline
Kinship Navigator Case Manager
Kansas Children's Service League
04.2026 - Current
Social Service Representative
Meals on Wheels
04.2025 - 10.2025
Foster Care Specialist
Restoration Families
11.2024 - 04.2025
Activities Director
The Mapleton
08.2024 - 11.2024
Office Specialist Child Support Enforcement
18th Judicial Courts
05.2023 - 08.2024
Team Decision Making Facilitator
Saint Francis Ministries
04.2022 - 05.2023
Certified Nurses Aide/ Certified Med Aide
Big Elm Nursing Home
03.2017 - 05.2017
Unit Coordinator of a Dementia Unit
Carillon Assisted Living of Salisbury
08.2016 - 01.2017
Dietary Assistant
Mount Pleasant House
05.2016 - 08.2016
No Degree - Licensed Practical Nursing
Wichita State Tech
High School Diploma -
Salisbury High School