Laura Reyes
Orlando,FL
Summary
Dedicated breakfast server with strong food preparation and presentation skills. Committed to maintaining a clean and organized dining area while ensuring exceptional guest service.
Overview
7
7
years of professional experience
Work History
Breakfast Server
Home2 Suites By Hilton
Occoe, FL
03.2024 - 08.2025
- Prepared and served breakfast items to guests at a leading hotel chain.
- Maintained cleanliness and organization of dining area throughout breakfast service.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed inventory of food supplies, restocking as needed for continuous service.
- Maintained cleanliness of dining room throughout shift by wiping down tables and chairs as needed.
- Communicated with guests about breakfast items available and politely answered questions.
- Stocked supplies such as napkins, straws, silverware, condiments before opening for business each day.
- Kept work station organized throughout shift by wiping down counters and shelving units regularly.
- Displayed plates, bowls, silverware and cups at appropriate locations near food stations.
Front desk agent
Hampton Inn By Hilton
Orlando, FL
03.2022 - 02.2024
- Greeted guests warmly and ensured a smooth check-in process.
- Managed reservations using hotel management software effectively.
- Handled guest complaints with professionalism and empathy.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Inputted guest information into computer system accurately and securely.
Front desk agent
Country Inn & Suites By Radisson
Orlando, Florida
01.2021 - 12.2022
- Greeted guests warmly and ensured a smooth check-in process.
- Managed reservations using hotel management software effectively.
- Addressed guest inquiries promptly and provided relevant information.
- Handled guest complaints with professionalism and empathy.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Front Desk Agent
Avid
Orlando, FL
03.2021 - 12.2021
- Welcomed guests and managed check-in and check-out processes efficiently.
- Handled guest inquiries and resolved issues with professionalism and care.
- Monitored front desk supplies and ordered materials as needed for operations.
- Maintained cleanliness and organization of the front desk area at all times.
- Utilized hotel management software to process transactions and update guest information efficiently.
Housekeeping Supervisor
Quality Inn Hotel
Orlando, West Virginia
04.2018 - 12.2021
- Supervised daily cleaning operations for guest rooms and public areas.
- Managed inventory of cleaning supplies and equipment for efficiency.
- Trained housekeeping staff on cleaning standards and procedures.
- Conducted inspections to ensure quality and adherence to hotel standards.
- Coordinated scheduling for housekeeping team to meet operational needs.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
Education
Some College (No Degree) - Foreign Languages And Literatures
University National Del Coma
Argentina High School Diploma -
DG High School
ArgentinaSkills
- Food preparation and presentation
- Inventory management
- Dining area maintenance
- Kitchen teamwork
- Menu planning and communication
- Guest relations and service
- Work ethic
Languages
English, spanish, Portuguese
Professional
Timeline
Breakfast Server
Home2 Suites By Hilton
03.2024 - 08.2025
Front desk agent
Hampton Inn By Hilton
03.2022 - 02.2024
Front Desk Agent
Avid
03.2021 - 12.2021
Front desk agent
Country Inn & Suites By Radisson
01.2021 - 12.2022
Housekeeping Supervisor
Quality Inn Hotel
04.2018 - 12.2021
Some College (No Degree) - Foreign Languages And Literatures
University National Del Coma
High School Diploma -
DG High School
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