Laura Ritter
Healthstar Physicians Pc
Rutledge,TN
4
years of professional experience
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Work History
Patient Service Representative
4 Years 5 Months- Managed patient inquiries and scheduled appointments efficiently.
- Updated and maintained patient records using electronic health record systems.
- Assisted patients with insurance verification and benefit explanations.
- Collaborated with medical staff to ensure seamless patient care coordination.
Education
High School Diploma
Skills
Customer service
HIPAA compliance
Insurance verification
Insurance verifying
Appointment scheduling
Patient confidentiality
Payment collection
Eligibility determination
Office administration
Data entry proficiency
Document filing
Medical billing
Patient education
Directing callers
Electronic health records
Patient follow-up
Check-in coordination
Clinical data entry
Medical filing
Problem-solving
Phone and email etiquette
Call screening
Multitasking and organization
Money handling
Payment processing
Team collaboration
Information collection
Timeline
Patient Service Representative
Healthstar Physicians Pc
03.2022 - CurrentRead More
Grainger High School
High School Diploma
Read More