Laura Rivera
Jensen Beach,FL
Summary
Bilingual, hard-charging, and fast-learning with 10+ years of clerical medical experience.
Overview
10
10
years of professional experience
Work History
Optum Serve VACCN/Appt Scheduler
Pearl Interactive
02.2021 - Current
- Insurance verification, producing referrals and authorizations
- Assisted with telecommunication for primary response team.
Front Desk/Receptionist
Diabetes and Endocrinologist Assoc.
06.2020 - 02.2021
- Answering an abundant amount of phone calls
- Schedule appointments and handle checkouts.
Front Desk Supervisor/ Care Coordinator
Gastro Health
05.2016 - 06.2020
- Direct, train, and monitor front desk staff
- Handle telecommunication response
- Schedule procedures and radiology orders
- Obtain procedure authorizations and clearances.
Front Desk/Team Lead
MCCI
06.2014 - 05.2016
- Insurance verification, obtaining referrals, and authorizations
- Answering an abundant amount of phone calls screen and forward incoming calls.
Education
HS Diploma -
Coral Springs HS
Coral Springs, FL06.1997
Skills
- Time Management
- Critical Thinking
- Communication skill
- Clinical Documentation Skill
- Committed team player
Clinicalexperience - Ehr
- ECW
- Emed Rec
- Greenway Health
- MedNet
- AccessVA
Timeline
Optum Serve VACCN/Appt Scheduler
Pearl Interactive
02.2021 - Current
Front Desk/Receptionist
Diabetes and Endocrinologist Assoc.
06.2020 - 02.2021
Front Desk Supervisor/ Care Coordinator
Gastro Health
05.2016 - 06.2020
Front Desk/Team Lead
MCCI
06.2014 - 05.2016
HS Diploma -
Coral Springs HS