Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Laura Robles

El Mirage,AZ

Summary

Accomplished Juvenile Detention Officer at Maricopa County, adept in crisis intervention and rehabilitation efforts, significantly reducing repeat offenses. Skilled in Microsoft programs and fluent in Spanish, I excel in fostering trust through exceptional communication. My background also includes roles in care provision and housekeeping, highlighting my multitasking abilities and attention to detail.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Juvenile Detention Officer

Maricopa County
02.2020 - Current
  • Maintained safety and security at all times through the facility.
  • Reduced repeat offenses through active involvement in rehabilitation efforts such as counseling sessions, educational programs, and vocational training providing security.
  • Provided crisis intervention services during emergencies or critical incidents involving detainees or staff members.
  • Enhanced communication with staff by participating in daily briefings, sharing relevant information about detainee activities, needs, and incidents.
  • Conducted room searches for contraband items to maintain a safe environment within the facility.
  • Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
  • Ensured timely completion of required paperwork including incident reports, logging activities, Medical Q&A.

Respite Care Provider

Arizona Care Providers
11.2017 - Current
  • Assisted residents with basic activities of daily living.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Facilitated recreational activities for patients to improve their mental well-being and social engagement levels.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Maintained entire family's schedule and organized events.

Housekeeper

Sierra Winds
01.2019 - 01.2020
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Dusted picture frames and wall hangings with cloth.

Education

Bachelor of Science - Bachelors in Justice Studies W/a High Level Math

Northern Arizona University
Flagstaff, AZ
12-2025

Associate of Arts -

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
05-2021

Skills

  • fluent in writing, speaking and reading in Spanish
  • proficient in microsoft programs
  • Exceptional oral and written communication skills
  • Substance Abuse Knowledge
  • Knowledge of juvenile corrections
  • Restraining techniques
  • Problem-Solving
  • Attention to Detail
  • Multitasking Abilities
  • Correctional facility procedures
  • Security Procedures
  • Great report writting

Certification

-CPR and First Aid/ AED

-Report writing

-Corrections

-Administration of justice

-Law enforcement

-Suicide Prevention

-Handle with care

-Trauma and Justice Involvement

-Computer network security for court employees

-Privacy and Security

-Fire and emergency procedures

-Article 9

-Air and bloodborne Pathogens

Languages

Spanish
Native or Bilingual

Timeline

Juvenile Detention Officer

Maricopa County
02.2020 - Current

Housekeeper

Sierra Winds
01.2019 - 01.2020

Respite Care Provider

Arizona Care Providers
11.2017 - Current

Bachelor of Science - Bachelors in Justice Studies W/a High Level Math

Northern Arizona University

Associate of Arts -

Maricopa Community Colleges, Estrella Mountain Community College

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Laura Robles