Laura Rodriguez
Tamarack,MN
Summary
Dynamic and results-driven professional with a proven track record at Pollack Jewelers.inc, where I enhanced customer satisfaction and sales through expert product knowledge and exceptional service. Skilled in customer satisfaction and knowledge, I consistently exceeded team sales goals. Leveraging strong communication and problem-solving abilities, I thrive in fast-paced environments, ensuring both team success and customer loyalty.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Jewelry Sales Associate
Pollack Jewelers.inc
08.2023 - 05.2024
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
- Collaborated with fellow sales associates to achieve team sales goals consistently each month.
- Minimized loss due to theft or damage by implementing strict security measures throughout the showroom floor area.
- Assisted in the training and mentoring of new hires, sharing best practices and knowledge to develop a strong sales team.
Cashier
Michaels Arts And Crafts
10.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
J. P. Taravella High School
Coral Springs, FL08.2023
Skills
- Product Knowledge Expertise
- Strong Communication Skills
- Exceptional customer service
- Jewelry repair knowledge
- Graphic Design Fundamentals
- Video Editing Capabilities
- Internet of Things Understanding
- Remote Desktop Support
- Online Collaboration Tools
- Video Editing
- Computer Security
- Customer Service
- Critical Thinking
- Conflict Resolution
- Microsoft Excel
- Customer satisfaction measurement
- Follow-up skills
- Customer Relationship Management (CRM)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
Timeline
Jewelry Sales Associate
Pollack Jewelers.inc
08.2023 - 05.2024
Cashier
Michaels Arts And Crafts
10.2021 - 02.2022
High School Diploma -
J. P. Taravella High School
Similar Profiles
Amanda PereraAmanda Perera
Manager at Pollack & RosenManager at Pollack & Rosen
Luvis CaleroLuvis Calero
Accounting Associate at Berkowitz Pollack and BrantAccounting Associate at Berkowitz Pollack and Brant
Robert LandriganRobert Landrigan
Senior Analyst at Marcus & PollackSenior Analyst at Marcus & Pollack
Romina RossiRomina Rossi
Mesera De Eventos , Y De Sala Casino at Casino Argentino , Empresa De Eventos Argentina ,Mesera De Eventos , Y De Sala Casino at Casino Argentino , Empresa De Eventos Argentina ,
Uriel TimeusUriel Timeus
Tutor at J.P. Taravella High SchoolTutor at J.P. Taravella High School