Laura Ronk
Alma,MI
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
21
21
years of professional experience
Work History
Case Manager
Community Mental Health Of Central Michigan
05.2021 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Case Manager
Training And Treatment Innovitions
08.2017 - 05.2021
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Prevention Specialist
Chippewa Indian Tribe
10.2015 - 05.2017
- Reduced substance abuse rates by implementing effective prevention strategies and educational programs.
- Enhanced community awareness of drug-related issues through engaging presentations and workshops.
- Developed tailored intervention plans for at-risk individuals, significantly reducing relapse rates.
- Collaborated with local organizations to establish support networks for those struggling with addiction.
Substance Abuse Counselor
Karios Healthcare
03.2007 - 09.2010
- Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
- Enhanced client recovery outcomes through the development of personalized treatment plans, addressing individual needs and goals.
- Increased patient engagement in group therapy sessions by fostering a safe and supportive environment for open communication.
- Improved patient adherence to aftercare programs, providing consistent follow-up support and resources.
Children's Services Supervisor
Ausable Valley Community Mental Heatlh
08.2003 - 08.2007
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Education
Bachelor of Science - Social Work
Central Michigan University
Mount Pleasant, MI12.1993
Skills
- Case Management
- Group Therapy
- Needs Assessment
- Client Advocacy
- Care Coordination
- Community Outreach
- Family Education
- Discharge Planning
- Utilization Management
- Annual Case Reviews
- Intervention Plans
- Positive Attitude
- Case Needs Assessment
Timeline
Case Manager
Community Mental Health Of Central Michigan
05.2021 - Current
Case Manager
Training And Treatment Innovitions
08.2017 - 05.2021
Prevention Specialist
Chippewa Indian Tribe
10.2015 - 05.2017
Substance Abuse Counselor
Karios Healthcare
03.2007 - 09.2010
Children's Services Supervisor
Ausable Valley Community Mental Heatlh
08.2003 - 08.2007
Bachelor of Science - Social Work
Central Michigan University
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