Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura Salazar

Laura Salazar

Miami,FL

Summary

Technology enthusiast in constant learning and open to new opportunities that allow me to develop and professionally grow up in the IT world.

Overview

8
8
years of professional experience

Work History

Technical Support Specialist

National Electrical Union, Havana ,Cuba
Havana, Cuba
07.2018 - 02.2023
  • Managed the supervision of communication channels and oversaw the telephone systems installation such as IP phones and PBX.
  • Managed the setup, oversight, and administration of alarm and access control systems (biometric readers).
  • Ensured accuracy and quality of reports, procedures, and technical instructions.
  • Administration and Management of voice recording systems (Marathon Evolution).
  • Troubleshooting and resolution reporting.

Telecommunications and Telecontrol Technician

National Electrical Union, Havana ,Cuba
Havana , Cuba
12.2014 - 07.2018

Supervision and control of Schneider Electric SCADA-EMS OASys Data Adquisitions Systems.

Education

Bachelor of Science - Telecommunications And Electronic

Technological University of Havana (CUJAE)
Havana, Cuba
07-2018

GED -

Osvaldo Herrera Polytechnic Institute
Havana, Cuba
12-2011

Skills

  • Technical Instruction
  • Performance Optimization
  • Team Work
  • Work under pressure
  • Adaptability
  • Organizational capacity
  • Customer Support
  • Technical assistance

Languages

English
Professional

Timeline

Technical Support Specialist

National Electrical Union, Havana ,Cuba
07.2018 - 02.2023

Telecommunications and Telecontrol Technician

National Electrical Union, Havana ,Cuba
12.2014 - 07.2018

Bachelor of Science - Telecommunications And Electronic

Technological University of Havana (CUJAE)

GED -

Osvaldo Herrera Polytechnic Institute

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Laura Salazar