Laura Salazar
Miami,FL
Summary
Technology enthusiast in constant learning and open to new opportunities that allow me to develop and professionally grow up in the IT world.
Overview
8
8
years of professional experience
Work History
Technical Support Specialist
National Electrical Union, Havana ,Cuba
Havana, Cuba
07.2018 - 02.2023
- Managed the supervision of communication channels and oversaw the telephone systems installation such as IP phones and PBX.
- Managed the setup, oversight, and administration of alarm and access control systems (biometric readers).
- Ensured accuracy and quality of reports, procedures, and technical instructions.
- Administration and Management of voice recording systems (Marathon Evolution).
- Troubleshooting and resolution reporting.
Telecommunications and Telecontrol Technician
National Electrical Union, Havana ,Cuba
Havana , Cuba
12.2014 - 07.2018
Supervision and control of Schneider Electric SCADA-EMS OASys Data Adquisitions Systems.
Education
Bachelor of Science - Telecommunications And Electronic
Technological University of Havana (CUJAE)
Havana, Cuba07-2018
GED -
Osvaldo Herrera Polytechnic Institute
Havana, Cuba12-2011
Skills
- Technical Instruction
- Performance Optimization
- Team Work
- Work under pressure
- Adaptability
- Organizational capacity
- Customer Support
- Technical assistance
Languages
English
Professional
Timeline
Technical Support Specialist
National Electrical Union, Havana ,Cuba
07.2018 - 02.2023
Telecommunications and Telecontrol Technician
National Electrical Union, Havana ,Cuba
12.2014 - 07.2018
Bachelor of Science - Telecommunications And Electronic
Technological University of Havana (CUJAE)
GED -
Osvaldo Herrera Polytechnic Institute