Laura Sanchez-Parra
Pasco,WA
Summary
Versatile Assistant General Manager with 4 years of experience overseeing daily Food and Team operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
MOD Pizza
01.2023 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
- Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers enjoyment.
Shift Lead/Assistant Manager
Dairy Queen Grill & Chill
08.2021 - 03.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Helped store management meet standards of service and quality in daily operations.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
Education
High School Diploma -
Chiawana High School
Pasco, WA06-2021
Skills
- Team leadership
- Operational efficiency management
- Team skill enhancement
- Development experience
- Expertise in strategic planning
- Client support
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
MOD Pizza
01.2023 - Current
Shift Lead/Assistant Manager
Dairy Queen Grill & Chill
08.2021 - 03.2023
High School Diploma -
Chiawana High School
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