Overview
Work History
Education
Skills
Languages
Timeline
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Laura Santiago

Rahway,NJ

Overview

6
6
years of professional experience

Work History

Beauty Salon Manager

The Dazzling Lounge LLC
Perth Amboy, NJ
08.2024 - Current
  • Organized promotional events to attract new customers.
  • Established relationships with local businesses to promote services offered by the salon.
  • Implemented strategies to optimize operational efficiency within the salon.
  • Performed administrative tasks such as answering phone calls, responding to emails and maintaining customer databases.
  • Advised customers on beauty treatments, services and products.
  • Negotiated contracts with suppliers for purchasing materials at competitive rates.
  • Managed staff, including hiring, training and scheduling employees.

Administrative Assistant

Little Falls Family Dental
Little Falls, NJ
04.2022 - 08.2024
  • Monitored supply levels within the office and ordered new materials as needed.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Collected payments from patients in accordance with established policies and procedures.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.

Sales Manager

BDG Hotel Marriott Fairfield Inn & Comfort Suites
Avenel , NJ
10.2018 - 03.2020
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Managed daily operations of sales department, including supervision of staff members.

Education

High School Diploma -

Arthur L Johnson High School
Clark, NJ
06-2016

Skills

  • Appointment scheduling
  • Upselling strategies
  • Perform well in high-demand, fast-paced environments
  • Salon safety and security
  • Problem resolving
  • Hospitality environment
  • Recruitment and hiring
  • Customer needs assessment
  • Financial analysis
  • Decision-making skills
  • Multi-task management
  • Account management
  • Communication skills

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Beauty Salon Manager

The Dazzling Lounge LLC
08.2024 - Current

Administrative Assistant

Little Falls Family Dental
04.2022 - 08.2024

Sales Manager

BDG Hotel Marriott Fairfield Inn & Comfort Suites
10.2018 - 03.2020

High School Diploma -

Arthur L Johnson High School

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Laura Santiago