Laura Scaglione
Saint James City
Summary
Energetic and personable server with several years of experience providing excellent customer service in fast-paced restaurant environments. Skilled at handling high-volume tables, upselling menu items, and ensuring guests have an enjoyable dining experience. Strong knowledge of food safety and sanitation standards.
Overview
3
3
years of professional experience
Work History
Server
Marker 3 Coastal Cantina
01.2024 - 10.2024
- Served guests in a lively Tex-Mex dining environment.
- Handled opening and closing duties including table setup, side work, and cash
- Knowledgeable of diverse menu offerings,and ingredients. Safely detailed possible food allergens
- Anticipated guest needs and delivered personalized service.
Server
Mainstay
08.2021 - 10.2024
- Provided professional service in a unique island dining environment.
- Coordinated with kitchen and bar staff to ensure timely food and drink delivery.
- Built strong rapport with returning customers, enhancing guest loyalty.
- Trained new staff members on service standards and teamwork.
Server
Ragged Ass Saloon
06.2021 - 09.2022
- Delivered friendly, attentive service in a high-volume waterfront dive bar/ restaurant.
- Assisted guests with menu selections, upselling specials
- Balanced multiple tables, boats,golf carts while maintaining accuracy and guest satisfaction.
Education
High School Diploma -
Chamberlain
Skills
- Excellent customer service & communication
- Cash handling & POS system
- Food safety and sanitation compliance
- Strong work ethic
- Guest engagement
- High volume dining
- Suggestive selling
- Daily specials memorization
- Multitasking and organization
- Team member support
- Positive guest interactions
Timeline
Server
Marker 3 Coastal Cantina
01.2024 - 10.2024
Server
Mainstay
08.2021 - 10.2024
Server
Ragged Ass Saloon
06.2021 - 09.2022
High School Diploma -
Chamberlain
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