Laura Seeber
Manhattan,KS
Summary
Dutiful Child Youth Program Assistant committed to being a highly performing member of a cooperative and talented team. Bilingual individual with a positive demeanor and the patience needed to work with children. Ready to tackle new challenges in a child-focused environment.
Overview
7
7
years of professional experience
Work History
Administrative Support Assistant (NAF-3)
Child And Youth Services
Fort Riley, KS
12.2023 - Current
- Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
- Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
- Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
- Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
- Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.
Child and Youth Program Assistant (Target Level 4)
Child And Youth Services
Fort Riley, KS
11.2021 - 12.2023
- Serve as a CYPA at the Whitside CDC on Fort Riley, KS and maintain control of and account for whereabouts and safety of children and youth.
- Plan, coordinate, and conduct activities that meet the physical, social, emotional and cognitive needs for infants and pre-toddlers based on the group
- Establish a program environment that sustains children's interest and promotes positive interactions with other children and adults.
- Help prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules and provide program options for children with special requirements.
- Maintain program participation data and complete daily report.
- Finished entry level training within 4 months, target level training in under a year of hiring date.
Veterinary Assistant/ Customer Service Representative
Buena Vista Road Animal Hospital
Columbus, GA
09.2019 - 04.2021
- Feed, groom and weigh animals
- Clean cages and bathe animals
- Sanitize equipment and clean examination rooms
- Soothe upset or frightened animals - Administer medication prescribed by Veterinarians
- Advise pet owners on nutrition and healthcare
- Handle payment transactions via phone/cash/card or check
- Prepare invoices and estimates/ filing
- Answer the phone, schedule and confirm appointments
Administrative Specialist-Processing Requests for Identification Documents (personal IDs, Passports, Temporary Passports, Child Passports) Including Customer Support
Stadt Amberg (City of Amberg)
Amberg, Bayern
01.2017 - 09.2018
- Registration, re-registration and de-registration including monitoring of the obligation to report
- Maintaining the civil register (information blocks, marriages, births, deaths, name changes, etc)
- Issuing information from the reporting and passport system
- Receiving requests and issuing a certificate of good conduct
- Certification of documents and signatures
- Issuing ballot papers and postal ballot documents
Education
Certificate - Paralegal Studies
Penn Foster Career School
Scranton, PA04-2024
Associate's degree - Local Government Administration
Bayerische Verwaltungsschule Muechen
Munich08-2016
High school diploma or equivalent -
Olympia-Morata Gymnasium Schweinfurt
Schweinfurt12-2012
Skills
- Effective Customer Communication
- Reporting and Documentation
- Developmental Assistance and Instruction
- Maintaining Client Records
- Customer Service
- Quality Assurance
Affiliations
- volunteering as a Police Response Advocate for the Crisis Center, Manhattan, KS
Languages
German
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Administrative Support Assistant (NAF-3)
Child And Youth Services
12.2023 - Current
Child and Youth Program Assistant (Target Level 4)
Child And Youth Services
11.2021 - 12.2023
Veterinary Assistant/ Customer Service Representative
Buena Vista Road Animal Hospital
09.2019 - 04.2021
Administrative Specialist-Processing Requests for Identification Documents (personal IDs, Passports, Temporary Passports, Child Passports) Including Customer Support
Stadt Amberg (City of Amberg)
01.2017 - 09.2018
Certificate - Paralegal Studies
Penn Foster Career School
Associate's degree - Local Government Administration
Bayerische Verwaltungsschule Muechen
High school diploma or equivalent -
Olympia-Morata Gymnasium Schweinfurt
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