Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Laura Simpson-Dick

Laura Simpson-Dick

Greensburg,Pa

Summary

Dynamic professional with a proven track record at Westmoreland Drug and Alcohol, excelling in client advocacy and case coordination. Demonstrated ability to foster teamwork and collaboration, ensuring high standards of care and compliance. Skilled in motivational interviewing, significantly enhancing client progress and outcomes. Expert in maintaining professional boundaries and communication, achieving seamless service delivery.

Overview

16
16
years of professional experience

Work History

Case Management/CET

Westmoreland Drug and Alcohol
09.2023 - Current
  • Coordinated community resources to provide continuity of care for patients transitioning between settings.
  • Identified opportunities for intervention through regular monitoring of client progress toward goals.
  • Provided safety planning, crisis intervention and case management to clients.
  • Managed a caseload of diverse clients, successfully addressing their unique needs while maintaining high standards of service delivery.
  • Maintained accurate records and documentation, ensuring compliance with regulatory requirements and facilitating seamless audits.
  • Developed strong relationships with community organizations, expanding available resources for clients in need of additional support.
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
  • Advocated for clients'' best interests during meetings with healthcare providers, ensuring they received necessary care and interventions.

Rehabilitation Associate

Gateway Rehabilitation Center
04.2022 - Current
  • Participated in ongoing professional development opportunities, staying current with best practices in the field of rehabilitation.
  • Collaborated with interdisciplinary teams to ensure comprehensive treatment plans for optimal patient recovery.
  • Empowered patients by teaching self-management techniques, promoting independence in daily activities.
  • Implemented evidence-based interventions to maximize functional gains and minimize complications related to chronic conditions or disabilities.
  • Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
  • Improved patient outcomes by developing customized rehabilitation plans tailored to individual needs.

Phlebotomist

Quest Diagnostics
01.2009 - 03.2012
  • Verified proper storage and transportation of specimens to laboratories.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Education

Certified Medical Assistant/Phlebotomist - Medical Assisting

Western School of Health And Buisness
Monroeville, Pa
05-1996

Skills

  • Professional boundaries
  • Client advocacy
  • Motivational interviewing
  • Case coordination
  • Teamwork and collaboration
  • Reliability
  • Excellent communication

Timeline

Case Management/CET

Westmoreland Drug and Alcohol
09.2023 - Current

Rehabilitation Associate

Gateway Rehabilitation Center
04.2022 - Current

Phlebotomist

Quest Diagnostics
01.2009 - 03.2012

Certified Medical Assistant/Phlebotomist - Medical Assisting

Western School of Health And Buisness

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Laura Simpson-Dick