Managed store progress by establishing monthly action plans, evaluated employee performance using established criteria, and provided feedback when necessary.
Completed marketing changes, recalls, floor moves, shipment/inventory movements, etc.
Performed regular inventory counts and monitored stock levels to manage shrink
Ensured teams knowledge of store promotions, policies, and procedures.
Identified potential shoplifters and executed established safety protocols to protect the store's assets.
Key Holder
Sunglass Hut - Luxottica
Freehold , NJ
05.2022 - 07.2023
Operated point-of-sale systems accurately to process payments from customers/opened and closed cash registers by counting money and preparing deposits nightly.
Provided customers with comprehensive assistance upon entering the store through extensive product knowledge and open ended dialogue.
Attended monthly online courses related to product knowledge, store operations, and customer service in order to assess customer needs/individualize customer experience.
Lead Key Holder
Aldo Shoes
Freehold, NJ
03.2020 - 05.2022
Supervised team members in opening/closing procedures as well as ensuring accuracy of register transactions.
Managed inventory levels through weekly cycle counts and physical inventories as needed.
Assisted in the training of new key holders and staff members on company policies and procedures.
Answered questions regarding product knowledge, promotions, and discounts.
Stock Coordinator
Aldo Shoes
Toms River, NJ
10.2019 - 03.2020
Maintained organized stockroom space by sorting, labeling, and stacking items according to established procedures.
Maintained accurate inventory accounts through good recordkeeping practices and regular counts, reporting any discrepancies to management immediately.
Assisted with implementing new inventory management systems and procedures. .
Assisted with maintaining cleanliness of the store's interior and exterior areas.
Replenishment Team Member
Michaels Arts and Crafts
Brick, NJ
06.2018 - 09.2019
Loaded and unloaded merchandise shipments from trucks using pallet jacks, U-Boat carts, conveyors, dollies and other material handling equipment safely and efficiently.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
Used planogramming to ensure correct product placement and marketing.
Stocked shelves, racks, and bins with new or transferred merchandise.
Assisted customers with locating desired items on the sales floor