Laura Stojcevski
Roseville,MI
Summary
Results-driven with extensive experience from customer service to mortgage auditing. Proven ability to be committed to maintaining the integrity of a situation and fostering effective communication skills.
Overview
16
16
years of professional experience
Work History
Government Mortgage Insuring Auditor
Citibank
Wayne, MI
03.2013 - 06.2026
- Executed audits on FHA and VA mortgage loans to ensure compliance with company policies and regulations, enhancing overall loan integrity.
- Verified required documentation for government-backed loans to guarantee regulatory adherence and mitigate risks.
- Reviewed mortgage loan documentation to validate financial details and identify potential risks, contributing to informed decision-making.
- Analyzed loan files to safeguard the integrity of the entire mortgage process.
- Conducted audits of co-workers as part of the Audit the Auditor program.
- Completed daily loan closing reports.
- Completed FHA and VA Case Binders when requested.
- Completed payments for up front mortgage insurance for FHA loans.
Mortgage Loan Processor
Citibank
Wayne , MI
08.2010 - 03.2013
- Processed mortgage applications and verified borrower information accurately.
- Reviewed loan files for compliance with regulatory requirements and company policies.
- Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
- Assisted in resolving issues related to credit reports and appraisals promptly.
- Collaborated with underwriting team to facilitate efficient loan decision-making processes.
- Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval.
- Submitted completed loan packages to underwriting department for approval or denial decisions.
- Inspected loan documentation for mistakes and corrected discrepancies.
- Verified that all conditions of the loan have been met prior to disbursement of funds.
- Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
- Communicated effectively with clients to explain loan options and requirements.
- Communicated regularly with customers throughout the entire process from origination through closing.
- Provided customer service by responding to inquiries regarding loan status.
- Gathered property appraisals, surveys and tax records to update mortgage loan files.
- Coordinated activities between lenders, attorneys, realtors, insurance companies.
- Trained new loan processors on company procedures and loan processing software.
Education
Associate of Applied Science - Business Adminstration
Macomb Community College
Warren, MI05-1999
High School Diploma -
Fraser High School
Fraser, MI05-1994
Skills
- Regulatory compliance
- Data validation
- Quality assurance
- Report creation
- Decision-making
- Problem solving
- Issue resolution
- Time management
Accomplishments
- Top Performer Award - Top Ten Loan Processor
Timeline
Government Mortgage Insuring Auditor
Citibank
03.2013 - 06.2026
Mortgage Loan Processor
Citibank
08.2010 - 03.2013
Associate of Applied Science - Business Adminstration
Macomb Community College
High School Diploma -
Fraser High School