Laura Stonebraker
Lima
Summary
Results-driven sales representative with a proven track record in building customer relationships, exceeding sales goals, and enhancing client satisfaction. Known for effective communication and team leadership.
Overview
30
30
years of professional experience
Work History
Frame Sales Represenative
Morel Eyewear
Ohio
09.2023 - 04.2026
- Cultivated strong customer relationships through personalized service and product knowledge.
- Conducted product demonstrations, effectively highlighting features to influence purchasing decisions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Exceeded sales targets through effective planning and goal setting.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Provided training and mentorship to new sales staff on best practices and company policies.
- Managed inventory levels, ensuring optimal stock availability for customer needs.
Optical Manager/Buyer
Central Ohio Eyecare
Columbus, OH
01.2009 - 10.2023
- Oversaw daily optical operations, ensuring seamless patient flow and service delivery.
- Developed training programs for staff on best practices in eye care and customer service.
- Implemented inventory management system to enhance efficiency in stock control
- Personally providing outstanding customer care, while building relationships and trust with patients
- Coordinated with healthcare providers to ensure compliance with industry standards and regulations.
- Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
- Checked finished eye wear to maintain optical standards, customer requirements and special requests.
Manager Dual Licensed Optician
Shawnee Optical
Lima, OH
02.2001 - 11.2008
- Oversaw daily operations, ensuring optimal workflow and productivity across department
- Managed accounts receivable and daily deposits
- Educated patients about managed care and how best to apply
- Assisted patients with frame selection and lens options
- Collected patient history and protesting for the Dr.
Lab Manager/Optician
Eye World
Lima, OH
03.1996 - 03.2001
- Oversaw laboratory operations, ensuring compliance with ansi standards
- Performed fabrication of patient prescriptions
- Managed inventory systems and equipment in our full service surface/finishing lab
- Trained and mentored laboratory staff on techniques and equipment
Education
Business Management -
OSU
LimaTimeline
Frame Sales Represenative
Morel Eyewear
09.2023 - 04.2026
Optical Manager/Buyer
Central Ohio Eyecare
01.2009 - 10.2023
Manager Dual Licensed Optician
Shawnee Optical
02.2001 - 11.2008
Lab Manager/Optician
Eye World
03.1996 - 03.2001
Business Management -
OSU