Laura Suarez
Alexandria,VA
Summary
I’m a coworker always doing the best making sure the customer and gonna have a great experience doing them come back and getting as a loyal and frequently member.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Friendly professional with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic.
Overview
3
3
years of professional experience
Work History
Cashier
CHA Street food
Alexandria, VA
09.2024 - Current
- Opening and closing shifts, organizing the line cook prep and drinking station including having ready the menu for the customer.
- Prepare items used to the sale as desserts or drinks homemade.
- Explain and let the customer know the product they’re gonna get.
- Customer service and cashier full time, serving the customer and bringing a good experience making them come back.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped customers find specific products, answered questions, and offered product advice.
Server
Margaritaville
Nashville, Tennessee
05.2023 - 09.2023
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees to perform duties.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
Administrative Assistant
Foundation Cardiovascular de Colombia
Bucaramanga , Santander
02.2022 - 05.2023
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Education
Bachelor of Business - Business Administration
Unidades Tecnologicas De Santander
Bucaramanga , Santander04-2023
Skills
- Returns processing
- Product recommendations
- Daily reporting
- Patience and empathy
- Retail merchandising
- Customer service
- Order packaging
- Receipt handling
- Credit and cash transactions
- Guest inquiries
- Attention to detail
- Cash register operation
- Exchanges processing
- Order taking
- Report preparation
- Empathy and patience
- Multitasking and organization
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Cashier
CHA Street food
09.2024 - Current
Server
Margaritaville
05.2023 - 09.2023
Administrative Assistant
Foundation Cardiovascular de Colombia
02.2022 - 05.2023
Bachelor of Business - Business Administration
Unidades Tecnologicas De Santander