Laura Sutton

I was opening shift leader/manager as well as a driver. My tasks included opening the store, turning off the alarm, starting the drawer, and getting the store ready to open for the day. Then, after opening, I was the delivery driver, also. So, I would make, cook, and deliver the pizzas to customers. I did everything from start to finish. I was in charge of my insider, and kept them on tasks needed for the day. Which included making dough, cleaning, fulfilling deferred orders, and keeping backups filled and ready. Quality control and customer service were at the top of my list every day!

• Measured, laid out and marked metal stock to display placement of cuts.
• I ran two machines with 30 seconds in between the cycles for 8 hours in a day.
• I caught several major quality control issues that saved the company upwards of $50,000.
• I was also back up for quality control.
• Perfect attendance and parts consistently.
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• Resolved customer complaints in a timely manner while maintaining professional behavior at all times.
• Reported any discrepancies or errors in medication ordering or filling processes to the pharmacist on duty.
• Fulfilled prescriptions on time, and with care to ensure no issues with customers' insurances, and offered low-cost alternatives.