Laura Switzer

Benefits Specialist

Employment Specialist

Training Specialist

• Human Resource Generalist and Training Specialist, 08/01/22, Present, Missouri Southern State University, Joplin, MO, Provide excellent customer service to both potential employees and colleagues, Onboard new employees, Execute I-9 Administration on New Employees, Organize and Execute Southern Summit, Organizer and Administrator of the Pawsitivly the Best Program, Collaborate with colleagues for payroll completion, Excellent phone etiquette, computer, and interpersonal skills
• Administrative Assistant – Provost and Vice President of Academic Affairs, 08/01/21, 08/01/22, Missouri Southern State University, Joplin, MO, Provide excellent customer service to both students, parents, and colleagues, Compile accurate faculty information for all faculty folders, Provide accurate information to colleagues for faculty, staff, and adjunct contract information, Ensure accuracy on Part-time and Overload contracts for each semester, Collaborate to ensure Faculty contracts are accurate and mailed in a timely manner, Organize and plan different ceremonies such as Commencement and Academic Achievement, Excellent phone etiquette, computer, and interpersonal skills
• Scheduler, 10/01/20, 07/01/21, Access Family Care, Joplin, MO, Provide excellent customer service to both patients and colleagues, Provide accurate information and assistance to patients, Register and schedule patients for multiple clinics, Excellent phone etiquette and computer skills
• Human Resources Timekeeper, 11/01/18, 10/01/20, Freeman Health System, Joplin, MO, Actively managed 500+ employee timecards to ensure bi-weekly payroll was processed accurately and efficiently, Communicated payroll inconsistencies to employees and managers, Compiled payroll and attendance reports for managers and department directors, Met with employee groups to communicate payroll policies, explain the payroll process, and answer questions, Administered Family Medical Leave Act and paid leave policies pertaining to payroll
• Human Resource Intern, 05/01/18, 06/01/18, Freeman Health System, Joplin, MO, Assisted with new employee orientation, Shadowed every specialty area in Human Resources, Completed the Retirement Program Vesting Project for 2,500+ Freeman employees
• Student Assistant, 07/01/16, 12/01/18, Missouri Southern State University – Advising, Counseling and Testing Office, Joplin, MO, Scheduled confidential appointments for Advisors and Counselors, Provided excellent customer service by making reminder phone calls and sending informative emails, Provided excellent customer service by assisting students, faculty and staff with questions or information inquiries