Summary
Overview
Work History
Education
Skills
References
Activities
Certification
Timeline
Generic

Laura T. Chastain

Ooltewah,TN

Summary


Clinical professional with comprehensive background in overseeing healthcare operations and delivering patient-centered care. Expertise in developing and implementing clinical programs with focus on quality improvement and client satisfaction. Known for fostering team collaboration, adapting to evolving needs, and achieving impactful results.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Clinical Director/Adult Nurse Practitioner

OptimizeU
02.2023 - Current
  • Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
  • Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
  • Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
  • Enhanced patient care by implementing evidence-based clinical practices and protocols.
  • Streamlined clinical operations for improved efficiency and reduced costs.
  • Improved overall clinic functioning by creating standardized processes and procedures for daily operations.

Family Nurse Practitioner

Galen Medical Group
01.2009 - 01.2023
  • Independently work across the continuum in women’s health to evaluate, diagnose, and treat illnesses while performing annual well visit assessments and physicals

Family Nurse Practitioner

MinuteClinic Diagnostics of TN, Inc
07.2007 - 12.2008
  • Independently worked in retail setting to evaluate, diagnose, and treat common ailments among men, women and children

Professional Sales Representative

Amgen
01.2000 - 01.2007
  • Provided key account management across the continuum of nephrology care by analyzing sales reports across all market segments for Aranesp, Sensipar, and Epogen
  • Strategic focus on the clinical, economical, and organizational value of 3 product portfolio to key targeted accounts
  • District Sales Trainer (2002, 2003, 2005)
  • Guest New Hire Trainer (2002, 2004)
  • Guest Trainer for RN Speaker Training (2002, 2003)
  • Sales Advisory Board member (2002, 2003)
  • Key Accomplishments
  • 2002 Chairman's Circle Winner
  • 2003 Promotion to Senior Sales Representative
  • 2006 Management Development Program
  • 2006 Recognized as “Top Performer" out of 157 at sales integration meeting by Sales Training Department

Nephrology Clinical Specialist

Amgen
01.2000 - 01.2001
  • Provided consultation, education, and key account management to impact patient outcomes and sales growth within sales and marketing
  • Worked interdependently with Professional Sales Representatives to implement clinical value programs for Epogen
  • Received recognition in the "Achiever's Club" of the SE Region for development of anemia guidelines
  • Collaborated with regional managers both internal and external to develop anemia protocols to enhance patient outcomes across the SE region
  • Taught continuing education anemia management classes to nephrology nurses focusing on anatomy and physiology of anemia and chronic kidney disease

Nephrology Nurse Practitioner

Dialysis Clinic, Inc
01.1999 - 01.2000
  • Functioned in a collaborative role with nurses, nephrologists, dieticians, and social workers to manage both acute and chronic illnesses among CKD patients

Education

Master of Science - Nursing/ Family Nurse Practitioner

Emory University
12.1998

Bachelor of Science - Nursing

University of Tennessee, Chattanooga
05.1996

Skills

  • Clinician
  • Consultation
  • Market development
  • Speaker
  • Sales trainer
  • Account manager
  • Strategic sales professional
  • Clinical quality improvement
  • Direct patient care

References

Available upon request

Activities

  • Kidney Foundation of Greater Chattanooga Board, 2005-2006
  • Speaker at Patient Retreat for Kidney Foundation, 2004
  • Emergency Care Team Woodland Park Baptist Church, 2004-2020
  • American Nephrology Nurses Association, 2000-2003
  • Chattanooga Area Nurses for Advanced Practice, 2000-2001

Certification

  • Certified Menopause Practitioner by The Menopause Society 2024

Timeline

Clinical Director/Adult Nurse Practitioner

OptimizeU
02.2023 - Current

Family Nurse Practitioner

Galen Medical Group
01.2009 - 01.2023

Family Nurse Practitioner

MinuteClinic Diagnostics of TN, Inc
07.2007 - 12.2008

Professional Sales Representative

Amgen
01.2000 - 01.2007

Nephrology Clinical Specialist

Amgen
01.2000 - 01.2001

Nephrology Nurse Practitioner

Dialysis Clinic, Inc
01.1999 - 01.2000

Bachelor of Science - Nursing

University of Tennessee, Chattanooga

Master of Science - Nursing/ Family Nurse Practitioner

Emory University

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Laura T. Chastain