Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Tenuto

Arlington Heights,IL

Summary

Compassionate and detail-oriented professional with experience at Endeavor Health, skilled in ensuring confidentiality in patient care and knowledgeable in medical terminology. Proven ability to enhance patient experiences through effective communication and support, while maintaining accurate records and fostering a welcoming environment. Strong organizational skills and a commitment to quality care drive success.

Overview

26
26
years of professional experience

Work History

Patient Support Assistant

Endeavor Health
10.2024 - Current
  • Assisted patients with daily activities and provided compassionate support.
  • Coordinated communication between healthcare providers and patients to facilitate care.
  • Maintained accurate patient records using electronic health record systems.
  • Scheduled appointments and managed patient flow within the clinic efficiently.
  • Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.
  • Warmly greeted patients and visitors and made each feel welcome.

Hair Stylist

Forbici Salon Spa
01.2022 - 10.2024
  • Provided exceptional hairstyling services, ensuring client satisfaction through personalized consultations.
  • Assisted in maintaining a clean and organized salon environment to promote safety and efficiency.
  • Adapted quickly to new techniques and trends, enhancing service offerings for diverse clientele.
  • Collaborated with team members to support daily operations and ensure timely service delivery.
  • Engaged with clients to build rapport and understand specific hairstyling needs and preferences.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.

Secretary to the General Manager

Ultimate Plumbing
01.1999 - 12.2021
  • Coordinated schedules and meetings for the General Manager to optimize workflow efficiency.
  • Managed correspondence and communication between management and staff, ensuring clarity and timely responses.
  • Maintained organized filing system for documents, improving retrieval speed and reducing errors.
  • Assisted in preparing reports and presentations, enhancing information delivery for strategic decision-making.
  • Developed office procedures that streamlined operations, contributing to a more productive work environment.
  • Trained new administrative staff on company policies and software tools, fostering team competence and confidence.
  • Supported the General Manager in decision-making by providing accurate data, research, and reports.
  • Maintained a well-organized filing system for easy document retrieval and improved office workflow.

Education

Accounting

Stevenson High School
Lincolnshire, IL
06-1998

Skills

  • Ensuring confidentiality in patient care
  • Knowledgeable in medical terminology
  • Fundamental first aid knowledge
  • Supporting mobility

Timeline

Patient Support Assistant

Endeavor Health
10.2024 - Current

Hair Stylist

Forbici Salon Spa
01.2022 - 10.2024

Secretary to the General Manager

Ultimate Plumbing
01.1999 - 12.2021

Accounting

Stevenson High School
Laura Tenuto