Summary
Overview
Work History
Education
Skills
Timeline
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Laura Terry

Canfield,OH

Summary

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

United Way of Youngstown and the Mahoning Valley
01.2024 - Current
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Maintained inventory of office supplies and placed orders.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Field Service Technician

Bon Secours Mercy Health
07.2021 - 12.2023
  • Provided technical support to troubleshoot, repair and maintain functionality of all office equipment.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Ensure clear and accurate documentation on policies and procedures.

IT Support Specialist

Preston Auto Group
03.2013 - 11.2020
  • Configured VoIP phones according to company standards.
  • Assisted HR with on-boarding new employees.
  • Worked with third party vendors to ensure seamless communication regarding orders and timelines.

Education

Associate of Applied Science - Computer Networking

ITT Technical Institute
Youngstown, OH
05.2013

Skills

  • Detail oriented
  • Mail handling
  • Banking & deposits
  • Data entry
  • Microsoft Office & 365
  • Meeting planning & preparation

Timeline

Administrative Assistant

United Way of Youngstown and the Mahoning Valley
01.2024 - Current

Field Service Technician

Bon Secours Mercy Health
07.2021 - 12.2023

IT Support Specialist

Preston Auto Group
03.2013 - 11.2020

Associate of Applied Science - Computer Networking

ITT Technical Institute

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Laura Terry