Laura Tirado
Tucson,AZ
Summary
Dynamic and results-driven retail professional with experience in customer-focused environments.
Proven track record of delivering exceptional customer service. A collaborative team player with a strong
work ethic and a passion for exceeding customer expectations. Seeking to leverage retail expertise to
contribute to a dynamic team and drive business success.
Overview
5
5
years of professional experience
Work History
Server
Zen Thai Cafe
Phoenix, Arizona
03.2025 - 07.2025
- Greeted guests and ensured a welcoming and friendly atmosphere upon arrival.
- Managed seating arrangements efficiently to optimize guest flow and minimize wait times during peak hours.
- Provided attentive and knowledgeable table service, including taking orders, answering menu questions, and accommodating dietary preferences.
- Maintained cleanliness and organization of dining and hostess areas
- Handled POS transactions, processed payments, and resolved guest concerns promptly to ensure customer satisfaction
Retail Sales Associate
PacSun Clothing
Scottsdale, Arizona
11.2023 - 07.2024
- Provided friendly and professional customer service by greeting customers, addressing inquiries, and resolving concerns to create a positive shopping experience
- Processed customer transactions efficiently and accurately using cash registers, POS systems, and credit card terminals, ensuring adherence to company policies and procedures
- Assisted in restocking merchandise and arranging products on shelves to maintain a well-stocked and visually appealing store environment
- Collaborated with team members to manage high-volume periods effectively, ensuring with smooth operations and minimizing wait times for customers
- Received positive feedback from customers and supervisors for reliability, teamwork, and dedication to providing excellent service
Cashier
Churroholic
Tolleson, AZ
04.2020 - 03.2022
- Provided friendly and attentive customer service by greeting guests, taking orders accurately, and addressing any concerns promptly.
- Demonstrated efficiency in food preparation, assembly, and service, ensuring timely delivery of orders to customers
- Managed cash transactions, processed payments accurately, and balanced cash registers at the end of shifts to maintain financial accuracy.
- Maintained a clean and organized work environment, including proper food handling and sanitationprocedures to uphold safety and hygiene standards
Skills
- Customer Service and Efficiency
- Communication
- Teamwork and Collaboration
- Attention to detail
- Cash Handling
- Problem Solving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
Zen Thai Cafe
03.2025 - 07.2025
Retail Sales Associate
PacSun Clothing
11.2023 - 07.2024
Cashier
Churroholic
04.2020 - 03.2022