Laura Tullis
Colorado Springs,CO
Summary
Dynamic retail professional with extensive experience at Ulta Beauty Inc., excelling in training and mentoring teams to enhance performance. Proven track record in effective problem resolution and strategic upselling, fostering customer loyalty and satisfaction. Committed to maintaining a positive atmosphere while driving operational efficiency and achieving sales goals.
Overview
16
16
years of professional experience
Work History
Lead Cashier
Ulta Beauty Inc.
Colorado Springs, CO
11.2021 - Current
- Assisted customers with transactions, ensuring efficient and accurate service.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Collaborated with team members to enhance operational efficiency during peak hours.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Sales Associate
Verizon
Greeley, CO
07.2014 - 05.2016
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Jared Galleria Of Jewelry
Loveland, CO
06.2012 - 02.2013
- Assisted customers in product selection, enhancing overall shopping experience.
- Implemented promotional strategies to boost sales and increase customer engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
Retail Sales Associate
Target
Greeley, CO
09.2009 - 04.2011
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and provided outstanding customer service.
Education
Bachelor of Arts - History
University of Colorado At Colorado Springs
05-2027
Associate of Arts -
Aims Community College
05-2020
High School Diploma -
Greeley Central High School
Greeley, CO05-2005
Skills
- Training and mentoring
- Team leadership
- Trustworthy performance
- Collaborative teamwork
- Effective problem resolution
- Strategic upselling approaches
- Effective collaboration skills
- Commitment to responsibility
- Positive attitude
Timeline
Lead Cashier
Ulta Beauty Inc.
11.2021 - Current
Sales Associate
Verizon
07.2014 - 05.2016
Sales Associate
Jared Galleria Of Jewelry
06.2012 - 02.2013
Retail Sales Associate
Target
09.2009 - 04.2011
Bachelor of Arts - History
University of Colorado At Colorado Springs
Associate of Arts -
Aims Community College
High School Diploma -
Greeley Central High School