Laura Usai
Chattanooga,TN
Summary
Multilingual Clinical Interpreter with international experience in healthcare and education. Expertise in medical interpretation and program coordination, effectively bridging communication among diverse populations in high-pressure settings. Strong cultural competence and interpersonal skills enhance collaboration in multicultural environments. Fluent in five languages, facilitating impactful interactions across global contexts.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Clinical Interpreter
Erlanger
Chattanooga, TN
10.2024 - Current
- Facilitate accurate Spanish-English communication between patients, providers, and interdisciplinary healthcare teams to support quality patient care and operational efficiency.
- Interpret medical information, treatment plans, and discharge instructions to improve patient understanding, engagement, and informed decision-making.
- Collaborate with physicians, nurses, case managers, and social workers in fast-paced clinical environments, including emergency and specialty care settings.
- Support culturally competent care and patient advocacy for diverse Spanish-speaking populations while maintaining strict HIPAA compliance and confidentiality standards.
- Translate medical documentation, patient education materials, and healthcare communications between English and Spanish.
- Maintain knowledge of medical terminology, healthcare regulations, and interpreter standards to ensure accurate and professional communication support.
Preschool Coordinator
YMCA of Metropolitan Chattanooga
Chattanooga, TN
02.2024 - 06.2024
- Designated to be in charge in the absence of the Director.
- Acted as point of contact for staff and parents of assigned program location.
- Reviews and ensures implementation of weekly lesson plans.
- Assisted in training new teachers on curriculum and developmentally appropriate practices to enhance teaching effectiveness.
- Performs daily observations of TN-ELDS implementation.
- Collaborates with leadership staff to organize and facilitate events and family engagement efforts.
- Maintained accurate student records, facilitating tracking of academic progress and supporting individualized learning plans.
- Maintained health and safety standards to ensure a safe environment for preschool staff.
- Monitored program personnel training to guarantee compliance.
- Creates and posts weekly teacher scheduling.
- Manages inventory of supplies for preschool.
- Assists with annual licensing requirements and assessment preparations.
- Distributed meals to classrooms, ensuring compliance with CACFP and Health Department standards through accurate reporting.
Online ESL Teacher
LatinHire
01.2021 - 11.2023
- Enhanced reading, listening, comprehension, and oral skills through targeted lesson plans.
- Developed and implemented comprehensive teaching plans to align with curriculum goals.
- Monitored and evaluated pupil progress to tailor instructional approaches and foster improvement.
- Taught students aged 7 to 14 in various subjects.
English Teacher
Self-Employed
Pachuca, Mexico
01.2020 - 05.2020
- Teaching levels A1-C1, with private classes for TOEFL prep or C2 students.
- Design and following a comprehensive teaching plan
- Organized and taught classes for students aged 4 to adults, grouping them by age and English proficiency levels.
- Enhanced reading, listening, comprehension, and oral skills through targeted instruction.
- Developed teaching materials, exercises, quizzes, and exams to enhance student learning outcomes.
English Teacher
International Oxford Kindergarten in Yixing
Yixing, China
09.2018 - 06.2019
- Designing and following a comprehensive teaching plan
- Teaching the alphabet and math along with personal, social and emotional skills
- Utilized diverse activities and teaching methods to engage and develop children's skills.
- Organized learning materials and resources to enhance classroom engagement.
- Prepared craft and project materials to support hands-on learning experiences.
- Creating teaching material for the lessons (such as flashcards, storyboards, games, etc.)
Education
Associate of Science - Business Administration
Chattanooga State Community College
Chattanooga, TN12-2026
High school diploma - Jackson, TN
Homelife Academy
Jackson, TN01-2018
Skills
- Medical Interpretation & Translation
- Medical Terminology
- HIPAA Compliance
- Patient Education & Advocacy
- Epic Electronic Medical Records
- Office Management
- Administrative Support
Healthcare & Patient Services
Administrative & Technical Skills
- Microsoft Office Suite
- Documentation & Records Management
- Typing & Computer Proficiency
- Bilingual Spanish-English Communication
- Cross-Cultural Communication
- Organizational & Time Management Skills
- Teaching & Student Engagement Experience
Communication & Leadership
Certification
Driver's License
Languages
English
Native/ Bilingual
French
Professional
Italian
Native/ Bilingual
German
Full Professional
Spanish
Native/ Bilingual
Timeline
Clinical Interpreter
Erlanger
10.2024 - Current
Preschool Coordinator
YMCA of Metropolitan Chattanooga
02.2024 - 06.2024
Online ESL Teacher
LatinHire
01.2021 - 11.2023
English Teacher
Self-Employed
01.2020 - 05.2020
English Teacher
International Oxford Kindergarten in Yixing
09.2018 - 06.2019
Associate of Science - Business Administration
Chattanooga State Community College
High school diploma - Jackson, TN
Homelife Academy