Laura Valencia
Mecca,CA
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Family Dollar
Indio, California
06.2023 - Current
- Provide guidance and support to junior staff members on daily tasks, projects, and objectives.
- Tracking inventory and ordering supplies as needed.
- Ensure compliance with safety regulations and company policies.
- Maintaine up-to-date knowledge of company products and services.
- Training new hires to familiarize them with the workplace environment.
- Remaine calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegate work to staff, setting priorities and goals.
- Resolve customer inquiries and complaints requiring management-level escalation.
- Complete thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned work and monitored performance of project personnel.
- Cashier
- Stocking
Executive Assistant
Torres Martinez Tribal Tanf
Thermal, California
01.2011 - 10.2024
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for team.
- Maintained confidential records and files related to events, clients and operations.
- Prepared reports, presentations, agendas, and other documents as needed by the program and Director.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Developed effective filing systems for easy retrieval of information when needed.
- Monitored incoming emails and responded accordingly in a timely manner.
- Responded promptly to inquiries from clients regarding services offered by the program.
- Conducted research on various topics as requested by program Director.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Created and maintained up-to-date records related to financial transactions for program, classes and events.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Managed daily invoices, reports and proposals.
- Managed and tracked expenses to meet company budget requirements.
- Did attendance for the program, which include two different counties. With three sites in each.
- Ordered office supplies
Education
High School Diploma -
Coachella Valley High School
Thermal, CA06-2001
Skills
- Budget assistance
- Orientation and training
- Budgeting and finance
- Team collaboration
- Reporting and documenting
- Meeting facilitation
- Customer service
- Retail operations
Timeline
Assistant Manager
Family Dollar
06.2023 - Current
Executive Assistant
Torres Martinez Tribal Tanf
01.2011 - 10.2024
High School Diploma -
Coachella Valley High School