LAURA WATERMAN

While taking care of a family member with Alzheimer's Disease, I also turned a hobby into a small business.

●Designed and hand made jewelry.
●Photographed and edited pictures of items.
●Created listings for online store.
●Devised social media plans to drive digital marketing.
●Boosted sales through successful advertising campaigns.
●Recruited, hired and trained temporary holiday employees.
●Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
●Researched trends and current innovations to determine competition and develop competitive pricing points.
●Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
●Participated in business events, conferences and trade shows to promote products and network with business owners and prospective
clients.

• Vital signs documentation
• Procedure assistance
• Kept equipment ready for use through scheduled cleaning and sterilization.
• Oversaw patient check-in by pulling charts, verifying data and organizing paperwork
• Updated records in EHR system, carefully protecting patient information and verifying data
• Assisted clinicians with in-office procedures.
• Completed intakes, measuring vital signs and documenting symptoms.
• Reviewed test results for completion and abnormalities.
• Applied knowledge of sterile techniques and OSHA regulations, optimizing health and safety
• Prepared treatment rooms for patient examinations, keeping rooms neat and clean.
• Greeted and logged in patients arriving at office or clinic.
• Showed patients to examination rooms and prepared for physicians.
• Prepared and gave injections.

• A full time and on-call position as a crisis intervention specialist
• Duties included transportation of foster children to and from doctors appointments, therapy sessions and visitations
• Supervised visitation with parents or legal guardians
• Heavily documented parental body language tone and interaction with child(ren) during visits and made professional recommendations to continue or stop visitation rights
• Advised patients on community resources, made referrals and devised realistic treatment plans
• Guided youth through the emancipation planning process
• Communicated with public social and welfare agencies to obtain and provide information

• Assisted families in accessing housing, financial assistance and other community resources.
• Developed partnerships with community organizations to expand services and referrals.
• Completed evaluations and needs assessments.
• Assessed risk factors of patients and made referrals for further services.
• Managed caseload to satisfy multiple patients with diverse needs.
• Provided crisis intervention services to individuals facing medical, emotional and mental health challenges which required emergency child care.