Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Laura Watter

Laura Watter

Cedarburg,WI

Summary

  • Talented organizer with experience planning various events. Accomplished in managing event planning activities from start to finish while fully incorporating clients' special requests and maintaining budgets. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Adept at exploring different solutions to address customer needs effectively.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Event Planner

Independant Contract
12.2022 - 08.2024
  • Brainstormed and implemented creative event concepts and themes.
  • Coordinated schedules and timelines for events.
  • Established working relationships with clients.
  • Coordinated with participating vendors during event planning.
  • Implemented contingency plans to address last-minute changes or unforeseen events.

Customer Service Sales Representative

Lillie's Goods
05.2023 - 08.2023
  • Selected correct products based on customer needs, product specifications, and customer preferences.
  • Contributed to team objectives in a fast-paced environment.
  • Conducted inventory counts by adding each item in stock.

Front Desk Receptionist

European Wax Center
05.2021 - 01.2022
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Collected payments and sold promotional packages.
  • Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated, and confirmed appointments.
  • Resolved customer problems and complaints.

Customer Service Cashier

Marshalls
03.2019 - 04.2020
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Actively listened to customers and handled concerns quickly and effectively.

Food Service Worker

Noodles & Company
02.2018 - 03.2019


  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Bachelor of Arts - Communication (Public Relations Emphasis)

University of Wisconsin Whitewater
Whitewater, WI
12-2024

Skills

  • High-energy attitude
  • Creative Thinking
  • Problem-solving
  • Scheduling
  • Organizing
  • Adaptability
  • Customer Satisfaction

Certification

Event Planning and Promotion

Timeline

Customer Service Sales Representative

Lillie's Goods
05.2023 - 08.2023

Event Planner

Independant Contract
12.2022 - 08.2024

Front Desk Receptionist

European Wax Center
05.2021 - 01.2022

Customer Service Cashier

Marshalls
03.2019 - 04.2020

Food Service Worker

Noodles & Company
02.2018 - 03.2019

Event Planning and Promotion

Bachelor of Arts - Communication (Public Relations Emphasis)

University of Wisconsin Whitewater
Laura Watter