Laura West
Arlington
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
31
31
years of professional experience
Work History
Bartender/Server
Trinity Groves
Dallas
03.2024 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Collaborated with kitchen staff to ensure timely service of food orders.
- Engaged customers with friendly conversation to enhance their dining experience.
Caregiver
Self Employed Services
Arlington
01.2023 - 03.2024
- Assisted clients with daily living activities, including bathing and dressing.
- Provided personal care and companionship to clients in their homes.
- Administered medications and monitored health conditions as directed by healthcare professionals.
- Developed personalized care plans based on client preferences and requirements.
Bartender
No Frills Grill
Ft Worth
06.2001 - 01.2023
- Managed bar inventory and ensured timely restocking of supplies.
- Provided exceptional customer service by engaging with patrons and addressing needs.
- Trained new bartenders on techniques and menu offerings effectively.
- Developed promotional drink specials to attract customers and boost sales.
Owner
Kwik Kar Oil And Lube
Richardson
02.2006 - 03.2017
- Managed daily operations of oil change and lube services.
- Supervised staff to ensure excellent customer service delivery.
- Developed marketing strategies to attract new customers effectively.
- Established relationships with suppliers to negotiate better pricing terms.
Sales Representative
National Sales Recruiting
Lewisville
05.1999 - 08.2002
- Developed and maintained strong client relationships to enhance sales opportunities.
- Managed customer inquiries and resolved issues in a timely manner.
- Developed key customer relationships to increase sales.
- Conducted market research to identify potential leads and target audiences.
Sales Representative
AirTouch Cellular
Ft. Worth
05.1996 - 10.2000
- Developed and maintained strong client relationships to enhance sales opportunities.
- Conducted market research to identify potential leads and target audiences.
- Collaborated with team members to strategize sales approaches and initiatives.
- Presented product information and demonstrations to prospective customers effectively.
Payroll Administrator/Bartender/Server Assistant
Outback Steakhouse
Arlington
08.1994 - 10.1996
- Processed payroll for hourly and salaried employees accurately and efficiently.
- Maintained employee records in payroll software to ensure data integrity.
- Updated payroll information as needed for new hires and terminations.
- Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
Education
BBA - Marketing
Texas Tech University
Lubbock, TX12-1993
Skills
- Cocktail preparation
- Bar inventory management
- Customer service
- Cash handling
- Time management
- Communication skills
Custom
- Hard Worker
- Dependable
- Enjoy New Challenges
- Self Motivated
Timeline
Bartender/Server
Trinity Groves
03.2024 - Current
Caregiver
Self Employed Services
01.2023 - 03.2024
Owner
Kwik Kar Oil And Lube
02.2006 - 03.2017
Bartender
No Frills Grill
06.2001 - 01.2023
Sales Representative
National Sales Recruiting
05.1999 - 08.2002
Sales Representative
AirTouch Cellular
05.1996 - 10.2000
Payroll Administrator/Bartender/Server Assistant
Outback Steakhouse
08.1994 - 10.1996
BBA - Marketing
Texas Tech University
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