LAURA WILLIAMS
Eugene,MO
Summary
Administrative professional with 13+ years supporting program operations, communications, and stakeholder engagement across state government and small-business settings. Applies project management, data analysis, report preparation, process improvement, and policy review to streamline workflows, enhance program delivery, and support regulatory compliance. Skilled communicator and detail-oriented producer of reports and recommendations, seeking to leverage analytical skills in internal audit program coordination and operational audit initiatives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Missouri Department of Conservation
Missouri
10.2022 - Current
- Supported Hunter Education and archery programs by managing administrative compliance and policy review tasks with measurable audit readiness.
- Provided front-desk and operations support, contributing to process improvements and operational audits during initial onboarding period.
- Processed invoices, vouchers, expense reports, and PCard records in line with purchasing rules and internal audit standards.
- Prepared correspondence, coordinated travel, and assembled presentation materials and formal reports to support leadership decision-making.
- Managed stakeholder communications via phone, email, and in person, maintaining confidentiality and timely issue resolution.
- Answered process questions and delivered training to stakeholders, ensuring regulatory compliance and corrective action follow-through.
- Designed brochures, fliers, and presentations for departmental communications and operational reviews, improving message clarity.
- Aligned Hunter Education curriculum to NGSS to enable Missouri teachers to justify course adoption and support legislative review.
- Served on Volunteer Programs Committee to update volunteer guidelines and policy manual, recommending corrective actions.
- Implemented a digital filing workflow to accelerate document retrieval and support data analysis for audits.
- Acted as primary contact for inquiries, resolving process issues and facilitating timely coordination between teams and external partners.
- Served as liaison for departmental programs, coordinating cross-functional activities to support program objectives.
- Spearhead digital records strategy to centralize program documentation, improving retrieval speed and enabling smoother cross-team program planning and continuity.
- Audit procurement and payment workflows, identify procedural bottlenecks, and implement streamlined steps that yield measurable improvements in processing time.
- Craft concise outreach briefs and targeted communications for partners and schools to increase program visibility and encourage institutional adoption of conservation curriculum.
- Manage complex travel and event itineraries, reconcile supporting documentation, and ensure compliance with departmental policies to protect budget integrity.
- Coordinate multi-stakeholder scheduling and resource assignments for statewide education initiatives, aligning partner needs with staff capacity to enable consistent program delivery.
- Organized and maintained files, ensuring easy access to documents and information.
- Supported staff with scheduling meetings and managing calendars efficiently.
- Communicated effectively with stakeholders to coordinate project activities.
- Streamlined office procedures, improving overall workflow and productivity.
- Conducted research to provide data-driven insights for conservation projects.
- Trained new team members on administrative processes and software tools.
- Developed efficient filing systems to enhance document retrieval and organization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Conducted research for project proposals, compiling information that supported winning bids.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
Wellness Advocate
doTERRA International
- Current
- Teach others about essential oils, self-care, & wellness
- Taught classes at chiropractic clinics, hospitals, yoga studios, public libraries, health & wellness centers
- Attended annual training provided by doTERRA to continue my education
- Created my own copy for email newsletters & social media posts to raise brand & product awareness
- Analyzes client wellness needs and designs personalized essential-oil plans, resulting in measurable improvements in client-reported stress and sleep quality.
- Develops workshop curricula and hands-on demonstrations that translate product science into practical routines, boosting participant confidence to adopt new habits.
- Manages outreach campaigns across community venues to increase program participation and strengthen local brand presence, driving repeat engagement.
- Maintains accurate client records and tracks treatment responses to refine recommendations, ensuring safer use and consistent follow-up.
- Provides one-on-one coaching during onboarding and follow-ups to reinforce correct application techniques and foster lasting lifestyle changes.
- Crafts targeted educational materials and presentations that clarify benefits and usage, motivating informed product trial and sustained customer interest.
- Partners with local health practitioners to integrate natural-care protocols into patient routines, improving continuity of care and client adherence.
Freelance Wellness Copywriter & Self-Published Children's Book Author
Laura Williams Agency LLC
01.2022 - Current
- Create high-quality copy for those in the wellness industry (have written copy outside of the wellness industry & can provide examples)
- Write engaging, brand-specific SEO blogs, emails, landing pages, product descriptions, social media posts, & SEO website copy
- Creator of children’s books called The Hound Dog Chronicles Series on Amazon
- Provided constructive feedback and content coaching to small business clients, building their in-house writing skills and enabling more effective self-publishing efforts.
- Designed targeted content campaigns that positioned client brands more clearly, improving lead engagement and strengthening audience trust through tailored messaging strategies.
- Crafted conversion-oriented landing copy and email sequences that guided prospects through buying decisions, producing noticeable improvements in campaign responsiveness.
- Reviewed and edited web and product copy to ensure consistent brand voice and error-free delivery, enhancing professional presentation and client confidence.
- Partnered with designers and SEO specialists to align content structure with user journeys, reducing friction and supporting clearer calls-to-action.
- Audited existing content performance to identify gaps, then implemented structured revisions that yielded measurable improvements in clarity and engagement.
- Developed narrative frameworks for children’s series concepts and self-publishing roadmaps, establishing consistent storytelling approaches and long-term brand potential.
- Developed email nurture sequences in Mailchimp that moved prospects from interest to purchase intent.
- Audited clients’ existing content inventory to identify gaps and recommended prioritized revision plans.
- Wrote and self-published children’s book series on Amazon, managing cover design and metadata optimization.
- Edited client web copy for consistent brand voice, correcting grammar and tightening sentence flow.
- Wrote SEO-focused blog posts using keyword research and Yoast settings to increase organic visibility.
Library Media Specialist, Tech Liaison, Leadership Team Member, Curriculum Team
East Elementary School
Jefferson City, MO
08.2018 - 08.2022
- Taught & planned weekly library lessons to students in grades K-5
- Maintained & monitored library budget
- Ordered diverse library materials with our student population in mind
- Troubleshot technology problems within the school building & worked with the Tech Department to get issues resolved
- Collaborated with Library Department & part of Technology Committee
- Rewrote & redesigned K-5 Library Curriculum on Curriculum Team
- Served on MASL Show Me Nominee Committee during 2021-2022 & presented at the annual MASL conference
- Piloted student-centered makerspace activities integrating low-cost tools and inquiry-based learning, increasing student engagement and hands-on information literacy.
- Audited circulation and resource usage to identify gaps, then reallocated materials and adjusted access procedures to achieve more balanced availability.
- Facilitated teacher-librarian co-planning sessions to align classroom units with media resources, improving curriculum cohesion and instructional support.
- Managed vendor relationships and procurement workflows to secure timely acquisitions and maintain a diverse, curriculum-aligned collection.
- Implemented a systematic cataloging review and updated metadata standards to streamline searchability and ensure consistent resource discoverability.
- Coached staff on digital resource adoption and classroom integration strategies, reducing friction with new tools and sustaining instructional continuity.
- Designed a phased plan to modernize library spaces and tech access, laying groundwork for expanded student research skills and flexible learning environments.
5th Grade Elementary Teacher, Math Team Member & Pilot Coach, ICLE Rigor & Relevance Model Teacher, Teacher Mentor, Team Leader
Pioneer Trail Elementary
Jefferson City, MO
08.2016 - 05.2018
- Collaborating with the 5th Grade Team on weekly basis & analyzed data
- Cooperating teacher for student teacher from MU
- Planning & implementing lessons for 23+ students
- Model for ICLE Rigor & Relevance lessons
- Piloting Math series in the classroom
- Mentored novice teachers with classroom management strategies and lesson feedback, accelerating their classroom readiness and confidence.
- Evaluated student assessment patterns to identify learning gaps, then implemented targeted interventions that yielded measurable progress.
- Organized formative assessment records and IEP accommodations meticulously to ensure compliance and individualized student support.
- Designed differentiated math centers to address varied learning levels, improving student engagement and producing noticeable gains in concept mastery.
- Facilitated cross-grade planning sessions to align curriculum goals, reducing content overlap and strengthening vertical skill progression.
- Led pilot implementation of instructional resources, gathering teacher feedback and refining materials to enhance classroom effectiveness.
- Championed a collaborative problem-solving protocol among staff to address recurring achievement barriers, fostering sustained instructional improvement.
6th Grade Math Teacher, Tutor, Bring Your Own Technology(BYOT) Leader, RTI Teacher, 6th Grade Math Team Leader
Sunset Middle School
Brentwood, TN
08.2014 - 07.2016
- Collaborated with 6th Grade Teams, new math teachers, & entire math department
- Mentored & oversaw other 6th-grade math teachers
- Planned & implemented math lessons for about 100 students
- Communicated with parents, staff, & students in a professional manner
- Tutored students in the morning & during RTI
- As a BYOT leader, I attended training, implemented technology into the classroom, & taught turnaround training to staff members
- Assisted hurdlers in track
- Designed differentiated math modules for heterogeneous 6th-grade classes, improving concept mastery through scaffolding and hands-on tech activities with measurable student progress.
- Provided targeted small-group interventions during RTI, diagnosing gaps and adapting lessons to produce noticeable gains in student understanding and confidence.
- Analyzed classroom assessment data to identify learning trends, then adjusted instructional pacing and resources to address common misconceptions and strengthen outcomes.
- Prepared clear, standards-aligned lesson plans and formative checks, maintaining accurate records to track progress and inform parent-teacher discussions.
- Led campus-wide BYOT integration pilots, coaching staff on practical tech strategies and modeling lessons that expanded instructional tools and enriched student learning.
- Coordinated cross-grade assessment reviews to align standards and share best practices, resulting in clearer learning targets and smoother transitions for students.
- Implemented classroom management systems and routines that increased instructional time and led to steady improvements in task completion and student engagement.
5th Grade Math & Science Teacher
Smyrna Primary School
Smyrna, TN
08.2013 - 05.2014
- Collaborated with 5th-grade team & instructional coaches on a weekly basis
- Planned & implemented math & hands-on science lessons (about 40 students)
- Communicated with parents, staff, & students on a daily basis in a professional manner
- Designed hands-on inquiry modules for math and science that improved student engagement and produced noticeable gains in concept mastery through varied manipulatives and projects.
- Provided targeted small-group interventions for students needing reinforcement, using differentiated tasks to foster progress and build confidence in core skills.
- Introduced cross-curricular projects linking math and science to real-world problems, cultivating critical thinking and encouraging students to apply skills beyond the classroom.
- Prepared clear, standards-aligned lesson plans and organized classroom materials to ensure smooth transitions and maintain a focused learning environment.
- Facilitated peer-observation cycles and co-planned assessments with colleagues to align grading standards and strengthen instructional consistency across classrooms.
- Analyzed formative assessment data weekly to identify learning gaps and adjusted lesson sequences, resulting in steady improvement on unit checks and classroom comprehension.
- Engaged parents through regular progress updates and structured conferences to secure family support for at-home practice, strengthening student accountability and follow-through.
Education
Bachelor of Science in Elementary Education - Science, Social Studies
Southern Illinois University-Carbondale
Carbondale, IL05-2010
undefined
Northern Illinois University
Dekalb, IL12-2008
Associates in Science - undefined
McHenry County Community College
Crystal Lake, IL12-2007
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Leadership skills
- Attention to detail
- Excellent communication
- Adaptability and flexibility
- Supervisory experience
- Organized and detail oriented
- Microsoft office proficiency
- Self motivation
- Community engagement
- Interpersonal skills
- Professionalism
Certification
- LINKEDIN LEARNING: Customer Service Foundations-May 2026
- LINKEDIN LEARNING: Project Management Foundations
- LINKEDIN LEARNING: Strategic Content Marketing: Attract, Engage, & Retain - May 2025
- LINKEDIN LEARNING: Managing a Multigenerational Team - Nov 2022
- WRITE YOUR WAY TO FREEDOM COPYWRITING CERTIFICATION - 2022
- See other certifications for Linked In-will provide
Languages
English
Native or Bilingual
French
Elementary
Spanish
Elementary
Interests
Photography, reading, writing, hiking, professional development/self improvement, traveling, teaching, learning, small business owner for years
Timeline
Administrative Assistant
Missouri Department of Conservation
10.2022 - Current
Freelance Wellness Copywriter & Self-Published Children's Book Author
Laura Williams Agency LLC
01.2022 - Current
Library Media Specialist, Tech Liaison, Leadership Team Member, Curriculum Team
East Elementary School
08.2018 - 08.2022
5th Grade Elementary Teacher, Math Team Member & Pilot Coach, ICLE Rigor & Relevance Model Teacher, Teacher Mentor, Team Leader
Pioneer Trail Elementary
08.2016 - 05.2018
6th Grade Math Teacher, Tutor, Bring Your Own Technology(BYOT) Leader, RTI Teacher, 6th Grade Math Team Leader
Sunset Middle School
08.2014 - 07.2016
5th Grade Math & Science Teacher
Smyrna Primary School
08.2013 - 05.2014
Wellness Advocate
doTERRA International
- Current
undefined
Northern Illinois University
Associates in Science - undefined
McHenry County Community College
Bachelor of Science in Elementary Education - Science, Social Studies
Southern Illinois University-Carbondale
English & French
I am a fluent english speaker & writer, as that is what I grew up speaking. I know friendly french & can read it better than I can speak it. I took 3 years of it in high school.