Laur Wolff
Farmington,NM
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
12
12
years of professional experience
Work History
Patient Service Representative
Common Sprit/Mercy
2023.12 - 2024.08
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments
- Answered incoming calls in a timely manner
Guest Service Representative
Aquarium Encounters of the Florida Keys
2023.06 - 2023.11
- Provided assistance to guests throughout their stay.
- Performed daily cashiering duties including balancing accounts at end of shift.
- Welcomed large volume of guests and improved overall customer service.
Patient Access Representative
Centura Health
2013.01 - 2023.04
- Verified demographics and insurance information to register patients in computer system.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Assembled registration paperwork and placed identification wrist bands.
- Processed patient responsibility estimate determined by insurance at pre registration
- Verified insurance coverage for services.
- Collected co-pays
Education
High School Diploma -
Hialeah High School
Hialeah, FL06.1974
Skills
- Appointment scheduling
- Payment Collection
- Patient Intake
- Insurance Verification
- Office Administration
- Customer Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Service Representative
Common Sprit/Mercy
2023.12 - 2024.08
Guest Service Representative
Aquarium Encounters of the Florida Keys
2023.06 - 2023.11
Patient Access Representative
Centura Health
2013.01 - 2023.04
High School Diploma -
Hialeah High School
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