Laura Young
Guyton,GA
Summary
Dedicated Travel professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Sr Travel Concsultant
BCD Travel
Guyton, GA
09.2021 - Current
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Collaborated with colleagues to implement best practices across department and exceed team goals.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
Branch Manager
BCD Travel On Site Gulfstream Aerospace
Savannah, GA
07.2000 - 04.2020
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Gathered and reviewed customer feedback to improve operations.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Education
Associate of Arts - Hotel & Restaurant Management
Asheville Buncombe Technical Community College
Asheville, NCSkills
- Detail-Oriented
- Microsoft Office
- Executive Travel
- Corporate Travel
- Airline Policies
- Worldspan
- Apollo
- Utilizing all BCD Travel tool for success
Timeline
Sr Travel Concsultant
BCD Travel
09.2021 - Current
Branch Manager
BCD Travel On Site Gulfstream Aerospace
07.2000 - 04.2020
Associate of Arts - Hotel & Restaurant Management
Asheville Buncombe Technical Community College