LAURA ZAMORA
STATELINE,Nevada
Summary
Diligent Banquet Captain ready leverage 7 years of superior industry performance. Well-versed in exceeding client expectations while delivering quality event experiences within timeline and budget constraints. Hands-Banquet captain overseeing successful set up of functions, meetings and events. Maintains productive relationships with internal and external staff and vendors to spearhead collaborative efforts. Creates and embodies guest satisfaction by demonstrating high hospitality standards and delivering positive guest experiences.
Overview
18
18
years of professional experience
Work History
Banquet Captain
Edgewood Tahoe Resort
181 Parkway
03.2009 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Oversaw timeliness and quality of food delivery at high-volume events.
CNA
Barton Memorial Hospital
2170 South Ave
04.2018 - 01.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Surgical Instrument Technician
Barton Health Hospital
2170 South Ave
07.2015 - 04.2017
- Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
- Prepared instruments for terminal sterilization and disposed of medical supplies and waste following OSHA guidelines.
- Maintained documentation of post-operative instrument reconciliations and protocols for quality care.
Education
Associate of Arts - Liberal Arts And General Studies
Lake Tahoe Community College
South Lake TahoeCNA
Barton Programs
Barton Health HospitalPhlebotomy Technician
Lake Tahoe Community College
South Lake Tahoe, CAHigh School Diploma -
Salto, University of Guadalajara
Jal, NMSkills
Guest Satisfactionundefined
Timeline
CNA
Barton Memorial Hospital
04.2018 - 01.2021
Surgical Instrument Technician
Barton Health Hospital
07.2015 - 04.2017
Banquet Captain
Edgewood Tahoe Resort
03.2009 - Current
Associate of Arts - Liberal Arts And General Studies
Lake Tahoe Community College
CNA
Barton Programs
Phlebotomy Technician
Lake Tahoe Community College
High School Diploma -
Salto, University of Guadalajara
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