Laura A. Jones
Summary
Proficient in customer service, office administration, and financial responsibilities.
Overview
24
24
years of professional experience
Work History
Receptionist / Administrative Assistant
A&L RV Sales
Jackson, TN
04.2024 - 02.2026
- Managed multi-line phone systems, directing inquiries to sales, service, and finance departments.
- Performed administrative support tasks including data entry, filing, and processing sales documentation.
- Welcomed customers and maintained a professional front-office environment to ensure a positive first impression.
- Created sales orders and POs in Motility. Kept track of stock and ordered RVs.
Cashier
RIFA
Jackson, TN
12.2022 - 11.2023
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained a high level of customer service, providing assistance and information to donors and shoppers.
- Balanced cash drawers and ensured accuracy in financial reporting at the end of shifts.
- Assisted with sorting and organizing inventory to maintain a professional and accessible retail environment.
Plate Lunch Cook
Greenfrog Cafe
Jackson, TN
11.2021 - 08.2022
- Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
- Measured, mixed, seasoned, and cooked food according to recipes or personal judgment and experience.
- Checked the quantity and quality of received products.
Sales / Service Desk Associate / Head Cashier
Home Depot
Jackson, TN
12.2014 - 11.2021
- Top 10 Credit Card Sales in District; Certified in Fork Lift and Reach Truck operations.
- Conferred with customers to provide product information, enter orders, and resolve complaints.
- Operated office equipment and used computers for spreadsheets and database management.
- Managed cash registers, performed vault balancing, and prepared bank deposits.
Bookkeeper
American Access, Inc.
Jackson, TN
10.2005 - 04.2007
- Calculated and issued bills, invoices, and financial statements using QuickBooks and Peachtree.
- Performed general office duties such as filing, answering telephones, and handling routine correspondence.
Assistant Manager / Leasing Consultant
Stephen D. Bell & Co.
Orlando, FL
01.2002 - 10.2005
- Maintained a Consistent 80% Closing Rate and named Top Sales Associate.
- Showed properties to prospective tenants and certified eligibility based on occupancy terms.
- Directed collection and deposit of rental fees and reviewed market-aligned rent rates.
- Utilized industry software including One Site, AMSI, Rent Roll, and Door King.
Timeline
Receptionist / Administrative Assistant
A&L RV Sales
04.2024 - 02.2026
Cashier
RIFA
12.2022 - 11.2023
Plate Lunch Cook
Greenfrog Cafe
11.2021 - 08.2022
Sales / Service Desk Associate / Head Cashier
Home Depot
12.2014 - 11.2021
Bookkeeper
American Access, Inc.
10.2005 - 04.2007
Assistant Manager / Leasing Consultant
Stephen D. Bell & Co.
01.2002 - 10.2005