
Achieved recognition in the healthcare field through dedication to excellence and ongoing professional development. Established a retirement strategy to secure long-term career goals.
• make sure than medication was given to more than 50 residents in a timely manner. Checking vitals and contacting Doctors, pharmacy staff and families in case of emergency. Making sure that they were healthy and safe
• making sure they were clean and well fed and taken care of
• making sure that they had everything they needed to help assist in their daily living
• charting every residents daily activities and health care
• Administered medication to over 60 residents promptly. Recorded vital signs and noted health concerns daily. Assisted residents with daily living activities.
Managed customer service initiatives aimed at enhancing client satisfaction and loyalty
Led initiatives to ensure adherence to HIPAA regulations, safeguarding patient information Oversaw the execution of privacy policies and procedures across teams Guided staff training programs on HIPAA requirements and industry best practices
Managed pharmacy workflows to maintain precision in medication dispensing and support patient safety initiatives
Facilitated the organization of medical records to streamline access Collaborated with healthcare teams to ensure precise documentation of patient information Contributed to the management of patient data to optimize service delivery
Executed insurance verification procedures to maintain billing accuracy and compliance
Cultivated strong phone etiquette skills to enhance customer interactions and satisfaction over a decade
• National Pharmacy Technician Certification (PTCB)
• Immunization Certification
• CPR Certification