Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
RegisteredNurse

Laura E Gomez

Odessa,TX

Summary

Achieved recognition in the healthcare field through dedication to excellence and ongoing professional development. Established a retirement strategy to secure long-term career goals.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Registered Certified Pharmacy Technician

Walmart Pharmacy
Odessa, TX
2024 - Current
  • Managed medication preparation and dispensing processes more than 400 prescriptions daily to ensure accuracy and compliance with pharmacy regulations.
  • Oversaw inventory management, implementing efficient stock control measures to minimize waste and optimize resources.
  • Trained and mentored junior pharmacy technicians on best practices for patient safety and medication handling.
  • Collaborated with healthcare professionals to provide comprehensive pharmaceutical care, enhancing patient outcomes.
  • Developed standard operating procedures that improved workflow efficiency within the pharmacy department.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Reviewed and verified customer information and insurance provider information.

Medicine Technician

Brookedale Senior Living
Midland, TX
12.2023 - 10.2024

• make sure than medication was given to more than 50 residents in a timely manner. Checking vitals and contacting Doctors, pharmacy staff and families in case of emergency. Making sure that they were healthy and safe

• making sure they were clean and well fed and taken care of

• making sure that they had everything they needed to help assist in their daily living

• charting every residents daily activities and health care

Medication Technician

Courtyard assistant living
Odessa, TX
02.2023 - 11.2023

• Administered medication to over 60 residents promptly. Recorded vital signs and noted health concerns daily. Assisted residents with daily living activities.

Dispatcher

DFA
Portales, NM
09.2019 - 04.2020
  • Coordinated daily dispatch operations to ensure timely delivery of goods.
  • Monitored fleet movements using advanced tracking systems for optimal route efficiency.
  • Communicated effectively with drivers to resolve issues and improve service quality.
  • Trained new dispatchers on operational processes and software tools to enhance team performance.

Department Manager

Walmart
Ottawa, IL
12.2016 - 08.2019
  • Monitored price changes to maintain accuracy and timeliness. Supported inventory management to ensure correct stock levels. Assisted team members in achieving daily goals. Maintained a safe and clean shopping environment for customers. Delivered exceptional customer service by exceeding customer expectations.
  • Initiated transfer request to local Walmart following relocation to Portales, NM.
  • Led department operations to enhance inventory management and ensure optimal stock levels.
  • Developed team training programs to improve employee performance and customer service skills.

Health Care Specialist/Consultant- Delivery Tech.

The Pharmacy Stop Medical Center
Ottawa, IL
02.2015 - 10.2016
  • Monitored price changes to maintain accuracy and timeliness. Supported inventory management to ensure correct stock levels. Assisted team members in achieving daily goals. Maintained a safe and clean shopping environment for customers. Delivered exceptional customer service by exceeding customer expectations.
  • Initiated transfer request to local Walmart following relocation to Portales, NM.
  • Led department operations to enhance inventory management and ensure optimal stock levels.
  • Developed team training programs to improve employee performance and customer service skills.

Sales Representative

Clear Talk Flat Wireless
Portales, NM
04.2013 - 05.2014
  • Monitored price adjustments to maintain accuracy and timeliness. Supported inventory management to uphold correct stock levels. Assisted team members in reaching daily objectives. Maintained a safe and clean shopping environment for customers. Delivered outstanding customer service by surpassing customer expectations.
  • Executed transfer request to local Walmart following relocation to Portales, NM.
  • Directed departmental operations to optimize inventory management and maintain ideal stock levels.
  • Designed and implemented comprehensive training programs to enhance employee performance.

Pharmacy Technician

Wal-Mart Pharmacy
Portales, NM
04.2008 - 10.2010
  • Monitored price changes to ensure accuracy and promptness. Assisted in managing inventory to maintain appropriate stock levels. Supported team members in achieving daily goals. Kept shopping area safe and tidy for customers. Provided exceptional customer service by exceeding customer expectations.
  • Facilitated transfer request to local Walmart following relocation to Portales, NM.
  • Oversaw departmental operations to enhance inventory management and ensure optimal stock levels.
  • Developed and executed comprehensive training programs to elevate employee performance.

Education

High School Diploma - Education

Clovis Community College
Clovis, NM
05.1997

Skills

Managed customer service initiatives aimed at enhancing client satisfaction and loyalty

Led initiatives to ensure adherence to HIPAA regulations, safeguarding patient information Oversaw the execution of privacy policies and procedures across teams Guided staff training programs on HIPAA requirements and industry best practices

Managed pharmacy workflows to maintain precision in medication dispensing and support patient safety initiatives

Facilitated the organization of medical records to streamline access Collaborated with healthcare teams to ensure precise documentation of patient information Contributed to the management of patient data to optimize service delivery

Executed insurance verification procedures to maintain billing accuracy and compliance

Cultivated strong phone etiquette skills to enhance customer interactions and satisfaction over a decade

Certification

• National Pharmacy Technician Certification (PTCB)

• Immunization Certification

• CPR Certification

Languages

Spanish - Fluent

Additional Information

  • Bilingual Spanish- read/write/speak
  • Registered Pharmacy Technician

Timeline

Medicine Technician

Brookedale Senior Living
12.2023 - 10.2024

Medication Technician

Courtyard assistant living
02.2023 - 11.2023

Dispatcher

DFA
09.2019 - 04.2020

Department Manager

Walmart
12.2016 - 08.2019

Health Care Specialist/Consultant- Delivery Tech.

The Pharmacy Stop Medical Center
02.2015 - 10.2016

Sales Representative

Clear Talk Flat Wireless
04.2013 - 05.2014

Pharmacy Technician

Wal-Mart Pharmacy
04.2008 - 10.2010

Registered Certified Pharmacy Technician

Walmart Pharmacy
2024 - Current

High School Diploma - Education

Clovis Community College