Laura Helen Murray
Raleigh,NC
Summary
Results driven, collaborative leader with over 13 years in the healthcare industry, and close to 10 years of dedicated service to WakeMed Health and Hospitals. Demonstrated expertise in leading multidisciplinary teams, managing complex healthcare projects, and driving performance improvement across departments. Equipped with a robust skill set in project management, problem-solving, interpersonal communication, and creating collaborative environments, ready to tackle new challenges and contribute to organizational success. Eager to leverage this unique skill set and experience in a new challenge as IS Project Manager for WakeMed.
Overview
13
13
years of professional experience
Work History
Physical Therapy Clinical Specialist
WakeMed Health and Hospitals
09.2018 - Current
- Proven ability to lead multidisciplinary teams, and facilitate project and program development as project manager for the redevelopment of the Spinal Cord Injury Pathway, as well as development and execution of the Complex Neuro Pathway
- Fosters teamwork across departments, chairing several committees; engaging key stakeholders throughout the continuum in subsequent process improvement projects, demonstrating excellent organization, planning, and ability to delegate tasks to meet deadlines
- Key driver in creating standards of care, core competencies and facilitation of trainings for 60-person acute care PT/OT department regarding topics including SCI, and TBI, and disorders of consciousness
- Managed multiple healthcare projects, consistently surpassing productivity goals while maintaining high care standards.
Physical Therapist
WakeMed Health and Hospitals
09.2014 - 09.2018
- Weekend lead therapist with demonstrated ability to effectively triage consults, utilize innovative problem-solving techniques to enhance operational efficiency, and handle various customer service requests adeptly
- Fostered supportive learning environment as a mentor for physical therapy students and new staff
- Collaborated across the hospital continuum with various team members to create and implement effective discharge plans
- Employed effective communication strategies to increase patient and family buy-in, improving individual patient outcomes
- Championed a positive workplace culture, inspiring peers and elevating patient experiences.
Physical Therapist
Cone Health
09.2011 - 09.2014
- Directed team in departmental changes, enhancing employee satisfaction as Shared Governance Council Secretary
- Served as clinical guide for new staff, fostering supportive learning environment
- Implemented innovative communication strategies, overcoming discharge barriers through multi-disciplinary collaboration
- Streamlined patient discharge, enhancing transitions for ICU patients by resolving barriers
- Passionately managed complex patient cases, ensuring optimal recovery paths in intensive care
- Mentored new physical therapists, cultivating a team skilled in advanced patient care methods.
Education
Doctor of Physical Therapy -
University of North Carolina At Chapel Hill
01.2011
Board Certified Physical Therapist -
North Carolina Board of Physical Therapy Examiners
01.2011
Psychology -
North Carolina State University
01.2007
Skills
- Epic
- Microsoft Office
- Project Management
- Customer Service
- Interdisciplinary Collaboration
- Interpersonal Communication
- Creative solutions
- Innovative thinking
- Relationship Building
- Written Communication
Presentations Publications
- Complexity Made Easy: Understanding the Complex Neuro Patient, SHINE Conference, WakeMed Health and Hospitalist, 03/2024,
- Acute traumatic spinal cord injury: implementation of a multidisciplinary care pathway, Portelli Tremont, J.N., Cook, N., Murray, L.H., Udekwu, O.S., & Motameni, A.T., Journal of Trauma Nursing, 29, 4, 218-224, 2022, https://doi.org/10.1097/JTN.0000000000000664
Relevant Training
- WakeMed Aspiring Leadership Academy (2023-Present)
- Foundations of Project Management, Google (April 2023-Present)
Timeline
Physical Therapy Clinical Specialist
WakeMed Health and Hospitals
09.2018 - Current
Physical Therapist
WakeMed Health and Hospitals
09.2014 - 09.2018
Physical Therapist
Cone Health
09.2011 - 09.2014
Doctor of Physical Therapy -
University of North Carolina At Chapel Hill
Board Certified Physical Therapist -
North Carolina Board of Physical Therapy Examiners
Psychology -
North Carolina State University
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